GameOps Specialist

4 Months ago • All levels • Product Management

Job Summary

Job Description

GameOps Specialist needed for smooth event execution and A/B testing. Strong problem-solving, technical aptitude, and communication skills are essential. Experience with game back-office systems is a plus.
Must have:
  • Problem Solving
  • Technical Aptitude
  • Communication Skills
  • Game Back Office
Good to have:
  • A/B Testing
  • Live Operations
  • Data Analysis
  • Event Management
Perks:
  • Health Insurance
  • Training & Development

Job Details

Description

Moon Active is one of the world's fastest-growing mobile game companies, providing top-quality gaming entertainment that is enjoyed by millions of players across the globe.

Over the past five years, we have grown from 100 team members to over 2,000. We’re looking for incredible people who have a desire to create, develop and deliver an out of this world game experience. Become a part of our talented and data-driven team, join the Fun side of the Moon!

We are seeking a talented and motivated Game Operation Specialist who will work closely with our Product, Economy and RnD teams to ensure the smooth running of the events, promotions and live activities and A/B tests. 

You will be in charge of all related technical aspects to enable events, liveops features and other activities both inside and outside the game.

Responsibilities

  • Design, deploy, and maintain live operations features and activities, ensuring smooth and timely launches;
  • Validate new features pre and post deployment to guarantee proper functionality;
  • Collaborate closely with product managers, developers, data analysts, and other stakeholders to define requirements and meet requirements;
  • Configure and execute A/B tests for new and existing features, ensuring proper segmentation and analysis;
  • Develop best practices and guidelines for setting up in-game activities and tests, and reporting findings to stakeholders;
  • Communicate results, issues, and solutions effectively to technical and non-technical stakeholders;
  • Maintain comprehensive documentation of live operations, feature setups, and A/B tests;
  • Manage the activation and deactivation of game features and events using the game’s Back Office system;
  • Cooperate with the QA team to ensure configurations are optimized and efficient;
  • Monitor tests and live activities to ensure optimal performance

Requirements

  • Excellent verbal and written communication skills;
  • Strong problem solving and troubleshooting skills;
  • High management skills for effective workload prioritization; 
  • Basic technical aptitude: familiarity with software systems, or the ability to learn technical tools quickly;
  • Ability to multitask and manage multiple responsibilities under time constraints;
  • Proficiency in English, both spoken and written;
  • Adaptability and initiative, teamwork skills;
  • Willingness to work flexible hours, including weekends or shifts, as needed

Advantages

  • Bachelor’s degree in a relevant field (Business, Communications, IT, etc.);
  • Certifications in operations or technical support

Benefits

  • Health insurance (family package)
  • Inner professional conferences M-CONF and ART-CONF
  • Training & Development/Tuition reimbursement
  • English classes
  • Referral program with generous bonuses if you have great professional recommendations
  • Modern and Comfortable office in the center of Vilnius (with books and boardgames’ library, rest areas, a game room and other perks)
  • Meal vouchers per working day and stocked kitchen with salads, juices, snacks, fruits, etc
  • Office informal events, celebration of product birthdays and other fun-activities
  • Corporate big events (Summer Family Day, NY party) and team buildings
  • Opportunity to participate in social activities held together with GameDev community and to make a contribution
  • Corporate SWAG and branded artifacts  
  • Sports expenses reimbursement

#LI-Hybrid

Gross salary 2,200 - 2,800 EUR/month. We are open to discuss a salary based on your competencies and skills.

If you feel you’ve got what it takes, let’s get in touch and know each other!

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About The Company

As one of the world’s fastest-growing mobile game companies, we produce engaging entertainment that is enjoyed by players across the universe!

Warsaw, Masovian Voivodeship, Poland (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

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