Hotel Port Operations Manager

3 Days ago • 5 Years + • Operations

Job Summary

Job Description

The Hotel Port Operations Manager oversees the Disney Cruise Line Logistics team, managing transportation, consolidation, and logistics for ship and island food and beverage operations. This role involves partnering with various Disney departments and external partners to ensure seamless coordination of product movement. Responsibilities include provision scheduling, performance reviews, identifying process improvements, ensuring compliance (USPH, Coast Guard, SMS), conducting training and audits, and supporting new itineraries. The position requires extensive onboard ship travel and collaboration with shipboard teams.
Must have:
  • 5+ years cruise line/BOH experience
  • Proficient in Excel, PowerPoint, Word
  • Excellent communication skills
  • Exceptional attention to detail
  • Operational excellence of fleet provisions

Job Details

Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

The Hotel Port Operations Mgr will oversee the Disney Cruise Line Logistics team to support all transportation, consolidation, and logistics servicing operational ships and islands for food and beverage operations. This position will partner with the Walt Disney World Procurement Services, Walt Disney World Distribution Services, and all Disney Cruise Line operating areas, the position will be part of the logistics planning team with primary function for coordination and movement of information and product from origin to destination.  The position has expected travel onboard the ships fleet wide, updating LOG’s auditing onboard operations, corroborating USPH and Coast Guard compliance and ensuring consistency, standardization and stability.

Responsibilities:

  • Operational excellence of existing Disney Cruise Line fleet and provisions

  • Provision scheduling, setup, and communication to internal and external clients

  • Quarterly performance reviews for all dedicated provision providers

  • Discovery and research of potential new port itineraries

  • Partner with Supply Chain Logistics, Trade Compliance, as well as external partners to ensure the seamless coordination

  • Partner with DCL Sourcing Specialists to ensure PO data accuracy while collaborating with Expeditors to track standard shipping and facilitate expedited requests

  • Identify opportunities and offer recommendations for process improvements

  • Participate in cross-training initiatives for on-board hotel stores operations

  • Ensuring that the shipboard team is knowledgeable and complying with SMS policies and procedures i.e. Virus Response Matrix, IMS, Coast Guard, USPH, and safety and security measures

  • Continual review of and updates of LOG, SMS and other policies and procedures to maintain consistency, accuracy, and effectiveness of training

  • Conduct training and presentations, scheduled and unscheduled audits to ensure maximum compliance and fleet operational standards

  • Support Shipboard team in preparation and execution of new itineraries, Guest and Crew events

  • Schedule staff meetings with the Managers of Hotel Stores Managers

  • Monitor all LOG updates to maintain accuracy and effectiveness of training

  • New implementation of systems for inventory management within the fleet

  • SMS responsibility for upholding the general safety management responsibilities specified in the Safety Management System within areas under their control

Basic Qualifications:

  • 5+ years of experience in the cruise line industry or BOH food and beverage operations

  • Comfortable working in a fast-paced environment and adapting to change

  • Proficient computer skills – Excel, PowerPoint, Word, and various databases

  • Excellent verbal and written communication skills

  • Exceptional attention to detail and good organizational skills

Required Education:

  • Bachelor’s Degree in Supply Chain Management, Business Administration, or equivalent work experience

#DCLPJ

Similar Jobs

Tesla - Service Technician Apprentice

Tesla

Aarhus, Denmark (On-Site)
2 Months ago
SciPlay - Administrative Assistant

SciPlay

North Carolina, United States (Hybrid)
3 Weeks ago
Cognite - Senior Site Reliability Engineer

Cognite

Austin, Texas, United States (Hybrid)
10 Months ago
Ripple Effect  - Live Operations Lead

Ripple Effect

Los Angeles, California, United States (Hybrid)
1 Month ago
NinjaVan - Manager, Partnership (Key Account  Management)

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
Tesla - Store Manager, Budapest

Tesla

Budapest, Hungary (On-Site)
2 Months ago
People Can Fly - Live Operations Technician

People Can Fly

Montreal, Quebec, Canada (Remote)
3 Weeks ago
Keywords Studios - Player Support Agent - Spanish/English

Keywords Studios

Silesian Voivodeship, Poland (Hybrid)
1 Month ago
Nintendo - Senior Ambassador - Nintendo San Francisco

Nintendo

San Francisco, California, United States (On-Site)
6 Months ago
PlayStation Global - Chief of Staff, Legal & Public Policy

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

WebFX - Jr. Front-End Web Developer

WebFX

Ann Arbor, Michigan, United States (On-Site)
6 Months ago
Every matrix - Shift Coordinator

Every matrix

Batumi, Adjara, Georgia (On-Site)
5 Months ago
Stepico - Accountant Assistant/Junior Accountant

Stepico

(Remote)
1 Week ago
Garena - Senior Creative Producer

Garena

Hanoi, Hanoi, Vietnam (On-Site)
2 Weeks ago
LTI Mindtree - Sales Marketing Business Analyst

LTI Mindtree

Mexico City, Mexico (On-Site)
1 Day ago
Insight  Software - Lead - Sourcing

Insight Software

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Electronic Arts - FC Franchise Activation Intern

Electronic Arts

Madrid, Community Of Madrid, Spain (Hybrid)
6 Days ago
Enphase Energy - Senior Internal Auditor

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
1 Month ago
ByteDance - E-Commerce Campaign Intern (Philippines)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Celebration, Florida, United States

Google - Senior Staff Visual Designer, Search UX Foundations

Google

San Francisco, California, United States (On-Site)
1 Week ago
Warner Bros Games - VP, Brand Management and Product Marketing

Warner Bros Games

Burbank, California, United States (Hybrid)
2 Months ago
OKX - Chief of Staff

OKX

New York, New York, United States (On-Site)
9 Hours ago
Axon - Manager, Manufacturing

Axon

Phoenix, Arizona, United States (On-Site)
8 Hours ago
Google - Staff Research Scientist, Google Cloud AI

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
Polygon Labs - General Counsel

Polygon Labs

United States (Remote)
1 Month ago
Google - Open Career Opportunities, Autonomous (Self-Driving) Vehicle Jobs, Waymo

Google

Novi, Michigan, United States (On-Site)
5 Months ago
Clear Watery Analytics - Business Development Representative

Clear Watery Analytics

Boise, Idaho, United States (Hybrid)
20 Hours ago
Reversing Labs - Senior Customer Success Engineer (Malware & Threat Intel)

Reversing Labs

United States (Remote)
2 Weeks ago
The Walt Disney Company - Hair Stylist - Part Time

The Walt Disney Company

Kapolei, Hawaii, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

ByteDance - BNPL Operation Manager - Global Payment

ByteDance

Singapore (On-Site)
2 Weeks ago
Tesla - Training Coordinator - Parts Operations

Tesla

Barcelona, Catalonia, Spain (On-Site)
2 Months ago
Tesla - Mobile Service Technician

Tesla

Roermond, Limburg, Netherlands (On-Site)
2 Months ago
IGG - Retail Lead

IGG

Singapore (On-Site)
1 Week ago
Tesla - Associate Technical Support Engineer (French Speaker)

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Sphere Entertainment Co - Director of Live Event Production

Sphere Entertainment Co

Burbank, California, United States (On-Site)
3 Months ago
Ubisoft - Live Operations Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Santa Monica Studio - Studio IT Manager

Santa Monica Studio

Los Angeles, California, United States (On-Site)
1 Month ago
Keywords Studios - Player Support Agent - Spanish/English

Keywords Studios

Silesian Voivodeship, Poland (Hybrid)
1 Month ago
Linden Lab - Supervisor, Customer Success

Linden Lab

Atlanta, Georgia, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Glendale, California, United States (On-Site)

San Francisco, California, United States (On-Site)

New York, New York, United States (On-Site)

New York, New York, United States (On-Site)

New York, New York, United States (On-Site)

Celebration, Florida, United States (On-Site)

Lake Buena Vista, Florida, United States (On-Site)

Burbank, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug