Kore.AI Lead/Architect

4 Months ago • 7 Years +

Research Development

Job Description

The Lead/Architect role involves designing, developing, and implementing conversational AI solutions using the Kore.ai platform. Responsibilities include customizing the platform, collaborating with teams, and continuously enhancing bot performance. The candidate will develop chatbots, virtual assistants, and automated workflows. The role requires translating business objectives into scalable AI solutions. The candidate should be able to solve complex problems and work in a fast paced environment.

Good To Have:

Kore.ai platform certification.
Knowledge of automation tools and RPA technologies.

Must Have:

7+ years of software development experience.
4+ years of Kore.ai platform experience.
Expertise in developing chatbots and virtual assistants.
Proficiency in JavaScript or other scripting languages.
Experience with API integrations, RESTful APIs.

Add these skills to join the top 1% applicants for this job

cross-functional

platform-certification

user-interface

javascript

machine-learning

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Design, develop, and implement conversational AI solutions using the Kore.ai platform, including chatbots, virtual assistants, and automated workflows tailored to business requirements.
Customize, configure, and optimize the Kore.ai platform to address specific business needs, focusing on user interface (UI) design, dialogue flows, and task automation.
Collaborate with cross-functional teams to understand business objectives and translate them into scalable AI solutions.
Continuously monitor and enhance bot performance by staying updated on the latest Kore.ai features, AI advancements, and machine learning trends.

Primary Skills

7+ years of experience in software development, with at least 4+ years of hands-on experience working with the Kore.ai platform.
Proven expertise in developing chatbots and virtual assistants using Kore.ai tools.
Proficiency in programming languages such as JavaScript or other scripting languages.
Experience with API integrations, including RESTful APIs and third-party services.
Strong understanding of dialogue flow design, intent recognition, and context management.

Secondary Skills

Kore.ai platform certification is a strong advantage.
Knowledge of automation tools and RPA technologies is beneficial.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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