KYC Senior Analyst

Job Details

Description

Who we are

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 16 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. 

Well, what about the team?

The KYC Team Leader is responsible for ensuring that the KPIs, objectives and targets of the business are met (and, where possible, exceeded), through the effective leadership and development of the team for which they are accountable. A core part of the Team Leader role will be the day-to-day management of the KYC team and offering support to CDD where required.

The Team Leader should possess great communication skills, both written and spoken and should be a motivated self-starter with a desire to succeed in a fast-paced business environment. The role is pivotal to creating high performing teams so that we can deliver excellent service to our players and minimise risk to the business.

The KYC Team Leader reports directly to the CDD Operations Manager, with focus on managing and supporting a Team of KYC Analysts and shifts will range between the hours of 6:30am – 1am (UK time).

Who we are

Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, Bally’s Corporation, with tens of millions of players across the globe and big plans always in the works. Our brands and sites include market movers and shakers like SportsCaller, Monkey Knife Fight, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players!

Well, what about the team?

The KYC Team Leader is responsible for ensuring that the KPIs, objectives and targets of the business are met (and, where possible, exceeded), through the effective leadership and development of the team for which they are accountable. A core part of the Team Leader role will be the day-to-day management of the KYC team and offering support to CDD where required.

The Team Leader should possess great communication skills, both written and spoken and should be a motivated self-starter with a desire to succeed in a fast-paced business environment. The role is pivotal to creating high performing teams so that we can deliver excellent service to our players and minimise risk to the business.

The KYC Team Leader reports directly to the CDD Operations Manager, with focus on managing and supporting a Team of KYC Analysts and shifts will range between the hours of 6:30am – 1am (UK time).

So, what will you be doing?

• Assisting the team leaders with new starter training programme and provide continual on the job support, acting as the first point of contact to answer queries to escalations.
• Assisting the team leaders with monthly reporting.
• Getting involved with the delivery of proactive projects, to further improve the effectiveness and efficiently of the KYC Services team.
• Fostering a positive and inclusive working environment.
• Running the shift, ensuring that daily workload across the team is completed to the highest standard in a timely manner.
• Minimising lost revenue to unverified players.
•  Monitoring site for suspicious activity.
• Supporting to keep our sites free of cybercrime and underage activity.
• Processing member identification documents.
• Reviewing and performing KYC checks on member account registration across all our sites.
• Reviewing and performing re-verification checks on member accounts across all our sites.

And what are we looking for?

• Able to manage workload effectively and in a timely manner.
• Accomplished problem solver and fact finder.
• Accurate data input skills and attention to detail.
• Good communication skills, both written and spoken
• Possess high level of attention to detail
• Possess prior knowledge of Fraud prevention, detection and investigation.
• Must be self-driven and results oriented.
• Able to demonstrate advanced understanding of our KYC policies and processes, with experience in dealing with these issues.
• Numerate with excellent analytical skills.
• Proficient in the use of standard IT packages (especially Excel).
• Proven knowledge of KYC and Anti Money Laundering detection methods and regulation.

This is what you'll get

Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer

- Annual leave

- Annual bonus

- Pension plan

- Health insurance

- Company share scheme

- Volunteering days

- Home office allowance

- Wellness or Gym allowance

DNA / Values

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!

We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower. 

We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

#LI-EF1

Qualifications