Lead Delivery & Operational Intelligence Analyst

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Product & Data Engineering team is responsible for end-to-end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

Reporting to the manager of Delivery & Operational Intel within Platform Software Engineering, the Lead Delivery & Operational Intelligence Analyst will drive initiatives that support the strategic growth and improve the efficiency and effectiveness for DE&E Technology globally. To be successful in this role this person should have advanced analytical, communication, and project management skills. They also must be resourceful, have a strong customer-service orientation, prioritize effectively in demanding environments, initiate solutions, and have advanced interpersonal skills. Additionally, this person will partner with key engineering, program, product, and financial leaders within our segment to enable seamless deployment of projects and execution of strategies.

What You Will Do:

• Establish clear internal communication hierarchies, systems/templates for inter-departmental procedural clarity.

• Work with stakeholders to collect, build, and validate Long Range Plan, Annual Budget, and Quarterly Forecast information.

• Perform evaluations and analysis of the active portfolio to ensure consistent alignment with business goals and budgets. Proactively identify financial trends, recommend adjustments, and signal potential issues as necessary to stay on budget.

• Provide data-driven, procedural solutions to drive intelligence on the health of our budgets and resourcing needs.

• Communicate regularly with Portfolio and Finance departments in the tracking, reporting and analysis of budgets, forecasts, and contracts.

• Generate detailed contract reports for stakeholders as needed, and ensure completeness, accuracy, and timeliness of contract processing.

• Liaison between senior leaders within PDE for ongoing strategic team operations, standardize workflows and onboarding practices, and ensure leadership deliverables meet strategic objectives.

• Develop internal training sessions, manage, and maintain onboarding practices to enrich the skill sets of all new hires and ensure release and deployment seamlessness across all technology studios and initiatives.

What You Will Bring

Basic Qualifications

• Minimum of 7+ years of related experience

• Bachelor’s degree (Business Management. Marketing or IT), or comparable field of study, and/or equivalent work experience

• Thorough understanding and experience with Portfolio Management and Project Accounting concepts and practices.

• Superb organization, detail-orientation, and project management skills, with the ability to effectively prioritize and balance short and long-term work streams

• Highly effective oral and written communication skills, ability to develop beneficial relationships and networks to achieve results

• Strong presentation and design skills; experience with Keynote, PowerPoint and internal collaboration sites (e.g. Confluence, Wordpress, Box, Office365, etc)

• Ability to flex and pivot quickly based on priority shifts and/or changes in workstreams

• Proven experience in influencing business and technology leadership to drive positive lasting outcomes

• Solid understanding of program and project management principles

• Strong situational analysis and decision-making abilities

• Ability to think creatively and to drive innovation

Preferred Qualifications

• Familiarity with corporate accounting software such as SAP, and presentation software such as Keynote is a plus.

• F&A experience for capital planning and project planning

• Experience with Airtable

• Understanding of Disney existing procedures and corporate culture, a plus

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