Manager, Revenue Operations

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

The Manager, Revenue Operations will play a crucial role in supporting and empowering our sales, partner, and customer teams to achieve their revenue targets. This person will lead a team of Revenue Operations professionals responsible for managing and optimizing revenue operations processes, managing the revenue technology stack, and ensuring cross-functional collaboration to drive revenue growth.

Key Responsibilities:

• Process Management: Oversee and improve revenue operations processes, including customer lifecycle management, customer information management, and sales technology utilization.
• Technology Management: Manage and optimize sales technology tools, ensuring they meet the needs of the sales, partner, and customer teams and drive efficiency.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, IT, Customer Success, and other departments to ensure alignment and support for revenue-generating activities.
• Partner Operations: Collaborate with partner teams to streamline operations, enhance partner relationships, and drive joint revenue opportunities.
• Customer Operations: Ensure efficient customer operations processes to enhance customer adoption, satisfaction and retention.
• Data Quality Management: Ensure the accuracy and integrity of data within the CRM, Salesforce, by implementing data quality standards and conducting regular audits.
• Training and Development: Provide training and support to sales, partner, and customer teams on revenue operations processes and tools.

Key Competencies:

• Sales Technology Proficiency: Deep understanding of sales technology tools (including Salesforce and ecosystem) and their application in optimizing sales processes.
• Exceptional Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
• Strategic Leadership: Proven ability to lead and influence cross-functional teams and drive strategic initiatives.
• Collaboration and Influence: Strong ability to build relationships and work collaboratively with stakeholders at all levels of the organization.
• Project Management: Superior organizational and project management skills, with a track record of successfully managing multiple projects simultaneously.
• Problem-Solving: High-level problem-solving skills with a proactive approach to identifying and addressing challenges.

Qualifications:

• Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Experience: 3-5 years of experience in sales operations or revenue operations management.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career growth.
• Flexible working arrangements.