Office Operations Specialist

2 Weeks ago β€’ All levels β€’ Administrative β€’ Undisclosed

About the job

Job Description

The Office Operations Specialist will provide comprehensive administrative support in office management, procurement, asset tracking, policy development, and SOP creation. Responsibilities include managing office facilities, planning layouts, overseeing budgets and contracts, ensuring compliance, enhancing employee experience, coordinating staff activities, and acting as a key communicator between stakeholders. The role requires strong communication, organizational skills, and proficiency in Microsoft Office, with bilingual English and Chinese skills essential. Experience in an administrative role or multicultural setting is preferred.
Must have:
  • Comprehensive administrative support
  • Office facility management
  • Budget and contract oversight
  • Policy and SOP development
  • Strong communication skills
  • Bilingual (English & Chinese)
Good to have:
  • Experience with office renovations
  • Experience in a multicultural setting
  • Interest in the tech industry

About the Hiring Team

The Overseas Administration Department is an integral part of Tencent's global operations, responsible for establishing offices and overseeing administrative functions on an international scale. This dedicated team plays a crucial role in ensuring the efficient functioning of Tencent's global initiatives by coordinating logistics and managing office-related tasks. With a focus on optimization and efficient management, the department contributes significantly to the overall success of Tencent's international endeavors.

What the Role Entails

About Tencent

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen China, our guiding principle is to use technology for good.



We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.

  • Providing comprehensive administrative support in office management, procurement, and asset tracking while developing policies and SOPs.
  • Managing office facilities to ensure they are clean, safe, and fully operational through inspections, repairs, and contractor supervision.
  • Planning office layouts, seating arrangements, and space utilization, as well as coordinating office moves and renovations.
  • Overseeing budgets, inventory, contracts, and procurement of materials and supplies.
  • Ensuring compliance with health, safety, and security regulations and company policies.
  • Enhancing the employee experience by introducing workplace improvements and amenities.
  • Coordinating and executing daily staff activities and organizing festive events to enhance employee engagement and promote a positive company culture.
  • Acting as a key communicator between stakeholders, employees, and cross-functional teams (HR, IT, and Finance).
  • Supporting international teams and HQ alignment on workplace operations.
  • Handling ad-hoc tasks and resolving facility-related issues promptly.

Who We Look For

Skills:

  • Detail-oriented, organized, and reliable.
  • Strong communicator and team player, flexible and willing to adapt.
  • Able to handle multiple tasks in a busy environment.
  • Proficient in Microsoft Office (Advanced level preferred).
  • Bilingual proficiency in English and Chinese language skills.

Preferred Qualification:

  • Experience in an administrative role or in a multicultural setting.
  • Proven experience in managing office renovation projects, as this is considered an added advantage for the role
  • Interest in the tech industry and understanding of corporate office dynamics.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

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About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.


Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.


Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.


Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.


Tencent has been listed on the Stock Exchange of Hong Kong since 2004.

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