Operations Manager, Performance
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 2+ years program management experience
- Stakeholder & cross-functional team collaboration
- Internal & executive communications experience
- Develop & manage scalable analytics operations program
- Deliver insights and reports to leadership
- Collaborate with Platform and Content Operations teams
- Identify areas for operational improvement
- 3+ years program management experience
- Data visualization experience
- Global program structuring experience
- Vendor management experience
- Ability to thrive in ambiguous environments
- Excellent project management skills
6 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program management.
- Experience in stakeholder management and cross-functional team collaboration.
- Experience in communications, including internal and executive communications.
Preferred qualifications:
- 3 years of experience in program management.
- Experience creating, leading, or guiding the creation of compelling and informative data visualizations.
- Experience structuring programs or content on a global scale.
- Experience in managing vendors.
- Ability to grow in ambiguous environments.
- Excellent project management skills, with the ability to work collaboratively within a team and communicate effectively with diverse audiences, including technical partners.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Operations Manager for the Performance Analytics and Operations team, you will be instrumental in building and maintaining a scalable analytics operations program that empowers data driven decision-making for YouTube's global support systems. You will drive operational excellence, optimize processes, and ensure the timely delivery of critical insights to leadership and stakeholders.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Develop and manage an efficient and scalable analytics operations program to support the measurement, tracking, and reporting of key business metrics.
- Partner with platform and tooling teams to influence roadmaps and drive automation within content operations programs.
- Deliver comprehensive insights and reports to leadership, influencing quarterly and annual planning priorities and providing critical analysis for stakeholder business reviews.
- Collaborate with Platform and Content Operations teams to optimize intake processes, resource allocation, and quality management.
- Identify areas for operational improvement and efficiency gains, working with stakeholders to manage communications and ensure timely achievement of milestones and deadlines.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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