Sales Development Specialist I - San Antonio, TX

3 Months ago • All levels • Business Development

Job Summary

Job Description

The Sales Development Specialist I role involves making outbound sales calls, pursuing leads, developing customer relationships, and closing sales. This entry-level position requires you to identify and qualify prospective customers, manage customer records, and utilize computer-based tracking systems. You may be assigned a specific product line, potentially overlapping with other sales teams. Additionally, you'll be responsible for adhering to company policies and procedures.
Must have:
  • Outbound sales contact
  • Cold calling
  • Pursuing sales leads
  • Developing customer relationships
  • Closing sales
  • Customer record management
  • Computer-based tracking systems
  • Adhering to company policies
Perks:
  • Fanatical Experience™
  • Inclusive workplace
  • Training and development
  • Rackspace University®
  • Paid volunteer time off
  • Rack Gives Back program
  • Health and wellness programs

Job Details

Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems. May have an assigned product line that may overlap other sales teams' territories. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Career Level Summary

    • Requires conceptual knowledge of theories, practices, and procedures within a job discipline
    • Performs routine assignments using existing procedures
    • Receives instruction, guidance and direction from more senior level roles
    • Entry level to a professional career progression

Critical Competencies

    • Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
    • Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
    • Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
    • Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
    • Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Are you a Racker?
Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.
 
They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.
 
Rackers are inherently wired to solve problems and share ideas in small, nimble teams.
 
As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.
Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family!
 
Why work at Rackspace Technology?
Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.
 
Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.
 
Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.
 
Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others.
 
Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.
 
 
#LI-Hybrid #LI-CM1
 

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