As a Senior DevOps Engineer, you will manage and improve our cloud-based ticketing platform using AWS serverless systems. Your responsibilities include building and maintaining serverless infrastructure with AWS and the Serverless Framework, managing deployments, working with databases and containerized applications, setting up CI/CD pipelines, monitoring system performance, and implementing security best practices. You will also optimize costs and ensure high availability across multiple AWS regions. Our setup includes a multi-service architecture, PostgreSQL on Aurora with Redis caching, container deployment with ECS Fargate, and a high-availability setup across multiple AWS zones. The ideal candidate will have extensive experience with AWS services and DevOps practices.