Senior Digital Strategy Lead, Accelerated Growth
Job Summary
Job Description
The Senior Digital Strategy Lead at Google Customer Solutions (GCS) in Japan focuses on accelerating growth for businesses partnering with Google. This role requires fluency in Japanese and English to engage with diverse stakeholders. Responsibilities include managing a portfolio of businesses, identifying growth opportunities, creating quarterly plans, delivering exceptional customer experiences, achieving customer objectives, and managing the full sales cycle from outreach to performance evaluation. Close collaboration with internal teams is crucial for pitching solutions and driving growth. The ideal candidate possesses strong communication, analytical, and relationship-building skills, with proven experience in media and advertising.
Must have:
- 5+ years in account management, sales, or marketing
- Fluency in Japanese and English
- Experience developing and pitching solutions
- Manage customer portfolios and drive growth
- Deliver outstanding customer sales experiences
Good to have:
- Experience in various media platforms (TV, Radio, Print)
- Managing multiple accounts simultaneously
- Experience in tech, advertising, or media sales
- Google Ads and YouTube account management
- Problem-solving and creative thinking skills
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in account management, sales, or marketing.
- Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers.
- Ability to communicate in Japanese and English fluently to engage with external and internal local stakeholders in Japan.
Preferred qualifications:
- Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
- Experience managing multiple accounts simultaneously while paying attention to detail.
- Experience in sales in a technology, advertising, media sales, or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
- Ability to succeed in a changing environment, with excellent problem-solving, creative thinking skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.As a Digital Strategy Lead within Accelerated Growth Team (AGT), you will identify and grow customer prospects within a segment of the Google Customer Solutions ecosystem, to set them up for growth on our platforms.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Drive customer growth by delivering an outstanding customer sales experience and achieving customer business/marketing objectives.
- Own the full cycle business process by driving customer outreach, sales pitches, solution implementation, and performance evaluation.
- Engage, support, and build relationships with customers.
- Partner closely with the internal Account Manager pod to pitch and accelerate business growth.
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