Senior Institutional Account Manager

1 Month ago • All levels • Account Management

Job Summary

Job Description

The Senior Account Manager will work closely with institutional clients, drive revenue through innovative solutions, and collaborate cross-functionally to deliver seamless client experiences. Responsibilities include leading and managing a regional team, being the primary point of contact for institutional clients, building long-term relationships, collaborating with internal teams, leveraging knowledge of crypto markets, identifying upselling opportunities, and analyzing client feedback. The role requires a strong understanding of crypto markets and OTC processes.
Must have:
  • Strong understanding of crypto markets, client workflows, and OTC processes.
  • Proven ability to engage and support institutional clients effectively.
  • Deep knowledge of OKX products and their differentiators in the market.
  • Demonstrated leadership skills to inspire and guide teams.
  • Strong verbal and written communication skills.
  • Willingness to work flexible shifts, including weekends.
Perks:
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • More that we love to tell you along the process!

Job Details

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

We are seeking a Senior Account Manager with strong expertise in crypto markets and a solid understanding of OTC workflows and client engagement. You’ll work closely with institutional clients, drive revenue through innovative solutions, and collaborate cross-functionally to deliver seamless client experiences.
 

What You’ll Be Doing

  • Lead and manage a regional team of experienced professionals, fostering collaboration and maintaining high-performance standards.
  • Prioritize and structure high-level deliverables, breaking them down into actionable tasks and ensuring accountability.
  • Serve as the primary point of contact for institutional clients, providing exceptional support by understanding client goals, challenges, and industry nuances.
  • Build long-term relationships and establish trust with clients through proactive engagement and solution-oriented approaches.
  • Collaborate with internal teams to address client inquiries, resolve pain points, and ensure seamless support.
  • Leverage knowledge of crypto markets, OTC processes, and client workflows to identify opportunities for product adoption and client growth.
  • Identify upselling and cross-selling opportunities to expand product usage and align solutions with client requirements.
  • Analyze client feedback and market dynamics to propose innovative solutions that contribute to revenue growth and account expansion.

What We Look For In Yo

  • Strong understanding of crypto markets, client workflows, and OTC processes.
  • Proven ability to engage and support institutional clients effectively.
  • Deep knowledge of OKX products and their differentiators in the market.
  • Critical thinking and solution-oriented mindset to proactively address client challenges.
  • Ability to anticipate client needs and work with internal teams to propose tailored solutions.
  • Demonstrated leadership skills with the ability to inspire and guide teams to achieve OKRs.
  • Resilient and capable of maintaining composure in dynamic and ambiguous environments.
  • Strong verbal and written communication skills with the ability to adapt across communication channels.
  • Willingness to work flexible shifts, including weekends as needed, but not exceeding 5 days per week.
  • Proficiency in English required; additional languages are a plus. 

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • More that we love to tell you along the process!

Similar Jobs

Bridgenext - Creative Director

Bridgenext

Pune, Maharashtra, India (Hybrid)
10 Months ago
Bitpet - Senior UNITY DEVELOPER

Bitpet

Oslo, Oslo, Norway (On-Site)
1 Month ago
Adtran - Student (M/F/D)

Adtran

Meiningen, Thuringia, Germany (On-Site)
3 Weeks ago
oportun - Director, Data Science

oportun

(Remote)
1 Month ago
Keywords Studios - Project Planner

Keywords Studios

Gurugram, Haryana, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Whatnot - Category Associate (French Speaking)

Whatnot

London, England, United Kingdom (On-Site)
1 Month ago
NVIDIA - Manager, Prepaid Asset Accounting

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Accenture - Marketing Platform Auto Assoc Manager

Accenture

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Varonis  - Python Team Leader

Varonis

Herzliya, Tel Aviv District, Israel (Hybrid)
1 Month ago
Capgemini - Sharepoint - B

Capgemini

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Internet Brands - Account Executive

Internet Brands

Newark, New Jersey, United States (On-Site)
2 Months ago
Rebellion - Lead Environment Artist

Rebellion

England, United Kingdom (Hybrid)
3 Months ago
PwC - Microsoft Dynamics 365 F&O Solution Architect

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
8 Months ago
NCR Voyix - Customer Engineer

NCR Voyix

Singapore (On-Site)
4 Days ago
Nagarro - Associate Principal Engineer, Delivery

Nagarro

Sri Lanka (Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Nassau, New Providence, The Bahamas

OKX - Senior Accountant

OKX

New Providence, The Bahamas (On-Site)
2 Weeks ago
The Walt Disney Company - Island Maintenance Technician - Mechanic

The Walt Disney Company

The Bahamas (On-Site)
2 Months ago
The Walt Disney Company - Maintenance Technician - Electric Power Plant Operator

The Walt Disney Company

The Bahamas (On-Site)
2 Months ago
The Walt Disney Company - Island Beach Lifeguard - Bahamas

The Walt Disney Company

The Bahamas (On-Site)
5 Months ago
The Walt Disney Company - Island Maintenance Technician - Electrician/IT

The Walt Disney Company

The Bahamas (On-Site)
2 Months ago
PwC - Manager

PwC

Nassau, New Providence, The Bahamas (On-Site)
7 Months ago
PwC - Manager

PwC

Nassau, New Providence, The Bahamas (On-Site)
7 Months ago
OKX - Senior Accountant

OKX

New Providence, The Bahamas (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

Singapore (On-Site)

San Francisco, California, United States (On-Site)

New York, United States (Hybrid)

São Paulo, Brazil (On-Site)

Budapest, Hungary (Hybrid)

San Jose, California, United States (Hybrid)

Austin, Texas, United States (Hybrid)

New York, United States (On-Site)

New York, United States (On-Site)

New York, United States (On-Site)

View All Jobs

Get notified when new jobs are added by OKX

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug