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Job Summary: 

This role will work with a wide variety of stakeholders including Service Delivery Managers, IT Architects and Systems Administrators to provide network expertise and operational support to all areas of the business. 

Essential Job Duties and Responsibilities: 

• Day to day operations management of network-related incidents and service requests. 
• Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). 
• Management of network change communications and procedures within the Cubic change control framework. 
• Monitor and report on network health using management tools including SolarWinds Network Performance Manager 
• Perform daily network health checks identify and rectify any potential issues in a timely manner. 
• Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers. 
• Administer network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP. 
• Create and maintain accurate, clear and comprehensive network documentation. 
• Assist in the recommendation of new network equipment to meet project requirements. 
• Take responsibility for customer project deliverables. 
• Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support. 
• Comply with Cubic’s values and adherence to all company policy and procedure. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedure. 
• In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. 

Minimum Job Requirements: 

• Degree, or equivalent experience, in a technical or technical management discipline plus 6 years of experience in Networking.  
• Proven commercial experience in supporting large complex multi-site LAN and WAN network solutions based predominantly on Cisco products. 
• An in-depth understanding of network infrastructure design and best practice principles including routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols. MPLS, Secure and resilient routing solutions, Unified communications, Load balancing and traffic management, Quality of Service (QOS), Wireless and Mobile communications.  
• Experience of implementing and supporting remote access and legacy dialup technologies. An in-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services. Excellent troubleshooting and problem diagnosis skills developed from experience.  
• Experience of FCOE solutions. Experience of Storage Area Network implementation.
• An understanding of the principles of Datacenter Management. Cisco Branch and Edge Routers. Cisco Datacenter, SAN fabric and Campus LAN Switches, including Nexus 5-7K. Cisco Adaptive security and IDP appliances. F5 Local and Global load-balancers Juniper (JUNOS) Firewalls. Web Application or Next generation firewalls (Barracuda, Palo alto or similar).Ethernet, MPLS, DSL, Leased lines, ISDN, DHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+.  
• Ability to work both autonomously when required and productively within a cross-functional team environment. Positive attitude, Team player, Diligent with attention to detail.  
• Able to problem solve and find effective and timely resolutions. Proactive and Organized with the ability to handle multiple projects and undertake new tasks quickly.  
• Excellent communication skills both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach and collaborate effectively with individuals and other departments. 

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