Sr Analyst, Aftersales Business Intelligence

Location(s): Franklin, TN

Job Schedule: Full-time
Degree Level: Bachelor’s degree in Information Technology/Computer Science, Mathematics/Statistics, Analytics, Business Technology. Master’s degree preferred.

Sponsorship: No

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey.  
 

Learn more about Nissan’s future here: https://www.youtube.com/watch?v=EDJ3GVA1QRw

We are currently looking for a Sr. Analyst, Aftersales Business Intelligence to join our team in Franklin, TN.

A Day in the Life:

Collaborates with Data Scientists, IS/IT, and other data analysts to support Aftersales BI data & analytics needs and inform decision makers. Applies data engineering skills to projects requiring data collection and cleansing. Enables timely analysis and diagnostics, supports assimilation, analysis, and distribution of data & fine-tunes data products and visualizations in analytics platforms/processes to achieve business goals. Routinely coordinates with various departments/business functions to prevent duplication of effort and streamline data and analysis to support current and future analytical needs.

Job Responsibilities:

Create and design technical solutions to meet business needs by translating end user’s requirements and finding innovative, creative visualizations and tools for data using the Aftersales DataMart (ADAM). Must be capable of strategizing and brainstorming with the team to create viable solutions. Strategize, develop, maintain and manage advanced reporting, analytics, dashboards and other BI solutions primarily using SQL, Python, Informatica Prep, Snowflake, and SAP Business Objects.  The Sr. Analyst will also manage extracts, validate outputs, and analyze desired data using extraction tools. Recommend, understand and utilize tools to store data effectively within the data mart or data lake solutions, online analytical processing, as well as maintaining data analytics platforms so that data can effectively be mined for information by the end user. Direct end user tests and develop database queries to analyze the effects and troubleshoot any issues that arise. Strategize the ongoing iterative development process of the team’s projects. Oversee gathering requirements to improving existing systems from teams within the business to streamline workflow and processes. Document processes and terms in an electronic data glossary.  Perform and document data analysis, data validation, data mapping/design, by accessing multiple sources, specifically data residing in source systems. Ability to balance multiple tasks simultaneously and transition between projects while working both independently and effectively in teams. As necessary, performs other related duties of which the above are representative.

Who We're Looking for:

Job Knowledge and Skill: 

Advanced analytical skills.   Strategic data warehouse knowledge & capabilities Advanced ETL capabilities using SQL and Python to create data pipelines to support business use-case and data ingestion execution. Excellent written and oral communication skills.

Experience: 

Experienced in development of Performance Scorecard/KPI related dashboards related to data-driven business analysis in a business, vs. an IT role. Some experience in designing effective visualizations of analytics. Proficiency in SQL and Python required. Relational database modeling fundamentals required. Experienced with ETL Self-Service Applications desired. Web Development is a plus.  5+ years of database experience and 10+ years of directly related professional-level experience required. Business, Aftersales, Purchasing, or Marketing experience is highly preferred. Technical automotive parts experience beneficial.

Education:  

Bachelor’s degree in Information Technology/Computer Science, Mathematics/Statistics, Analytics, Business Technology. Master’s degree preferred.

Other Required Computer Skills: 

Intermediate knowledge of data-related end-user desktop applications (e.g. Microsoft Access, Excel, Word and PowerPoint).  Proficient with mainframe applications to resolve complex problems in day to day situations.  Technical and/or programming experience preferred.

What You’ll Look Forward to as a Sr. Analyst, Aftersales Business Intelligence at Nissan:

Career Growth: Gain access to immense career path options to grow at Nissan with international & domestic career growth opportunities + cross-departmental career opportunities available on a regular basis.    

Be where you need to be: Feel empowered at work with our "Be where you need to be" approach to work based on your role. This offers a realistic, modern approach to work based on the expectation for the position.   

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

https://publications.livewellatnissan.com/wp-content/uploads/Nissan-2024-RecruitmentOverview.pdf

The Nissan Way sets our company way of doing things, with the values underpinning how we can work together to achieve success.

Explore more here: https://www.nissanglobal.com/EN/COMPANY/LIFE_AT_NISSAN/

Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other’s lives.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.