UX Researcher - Intern

At Hike, we’re building the Hike Gaming Nation 🎮 📲 💰

To know more, check out work.hike.in.

Hike Code 📝( Our core cultural values )

The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day to day basis. We have 9 core values:

• Top Talent in Every Role → Both a quest for greatness & shared values are important to us 🦸‍♂️
• Pro-Sports Team → Strength-based, results driven with a "team-first" attitude ⚽️
• Customer Obsession → We exist to delight our customers 😃
• Innovation & Make Magic → Courage to walk into the unknown and pioneer new fronts 🙀
• Owner not a Renter → Proactive & radically responsible. Everyone is an owner 🤝
• Think Deeply → Clear mind, obsession to simplify & data-informed 🙇‍♀️
• Move Fast → Ruthless prioritization & move fast 🙋‍♂️
• Be curious & keep learning → Curiosity to acquire new perspectives, quickly 👨‍🏫
• Dream Big → Courage to climb big mountains 🚀

Skills & experience we're looking for 👨‍💻

• Minimum of 6 months of experience (coursework, internships) in user research, with focus on mobile-first offerings. Experience in  gaming ecosystems is a plus I Top Talent in Every Role
• Ability to identify UXR objectives and suitable research methods to deliver actionable insights, and conduct research independently I Move Fast
• Excellent in observation and synthesis, should be able to connect the dots across seemingly disparate information ITop Talent in Every Role
• Strong communication skills to articulate and present research findings in a simple yet persuasive manner I Think Deeply
• Ability to operate effectively within stringent timelines, showcase exceptional project management skills while handling multiple stakeholder expectations I Owner not a Renter

You will be responsible for  📲

• Operations → Conduct secondary and primary research, focusing on Real-Money-Gaming  ecosystems
• Operations → Stay up-to-date with new tools, industry advancements and best practices in UXR
• Operations → Effectively manage projects by coordinating with UXR team members and stakeholders. Own project operations, including extracting user data from analytics teams and coordinating with external agencies.
• Operations → Provide essential support to senior researchers in various projects, including moderation, secondary research, survey design and meticulous note-taking. Should be able to learn and effectively use Figma, Google Workspace and Typeform.
• Strategy → Extract key insights from Primary and Secondary research, present actionable findings to internal stakeholders 
• Strategy → Self motivation to dive deep into the research topic unassisted and bring new knowledge to the table
• Collaboration → Work closely with cross-functional teams (product, analyst and design teams) to define research goals and objectives
• Collaboration → Proactive and timely communication with stakeholders and senior researchers to keep them informed about all relevant developments on ongoing UXRs

💰 Benefits → We have tremendous benefits & perks. Check out work.hike.in to know more