VIP CRM Specialist

1 Month ago • 2 Years + • Campaign Management • Marketing • $48,000 PA - $65,000 PA

Job Summary

Job Description

The VIP CRM Specialist at Rush Street Interactive executes and analyzes CRM campaigns across email, text, push, and in-app notifications. Responsibilities include creating engaging content, scheduling campaigns, monitoring performance, and providing optimization recommendations. Collaboration with marketing and other teams is crucial. The role requires proficiency in CRM tools, strong analytical skills, and a keen eye for detail. The ideal candidate has 2+ years of CRM or email marketing experience, preferably in online gambling or gaming. The position offers an excellent opportunity for a junior professional to gain hands-on experience in CRM execution and analysis within the dynamic online gambling industry.
Must have:
  • 2+ years CRM/email marketing experience
  • Campaign execution & analysis
  • CRM tool proficiency
  • Strong analytical skills
  • Excellent communication
Good to have:
  • Online gambling/gaming experience
  • Familiarity with online gambling or brick & motor Casino
Perks:
  • Discretionary annual company bonus
  • 401(k) plan
  • Comprehensive medical coverage
  • Flexible time off
  • Employee Assistance Program

Job Details

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The VIP CRM Specialist plays a vital role in supporting the marketing and CRM efforts within the Casino and SB vertical. Reporting directly to the CRM Manager and working closely with the Marketing and CRM Director, this junior role is responsible for the day-to-day execution of CRM campaigns, focusing on email, text, push, and in-app notifications. The specialist will be primarily involved in the creation, scheduling, and analysis of CRM communications, requiring proficiency in CRM tools and a keen eye for detail. This role offers an excellent opportunity for a junior professional to gain hands-on experience in CRM execution and analysis within the dynamic online gambling industry. Working closely with the Marketing team, the VIP CRM Specialist will contribute to the success of CRM campaigns that drive customer engagement and loyalty across multiple channels.

What You'll Do: 

  • Collaborate with the Marketing and CRM Manager to develop and execute CRM campaigns across email, text, push, and in-app notifications.
  • Create engaging and personalized content for CRM communications, ensuring alignment with brand messaging and marketing objectives.
  • Schedule and deploy CRM communications according to established timelines and best practices, paying close attention to audience segmentation and targeting.
  • Monitor campaign performance and conduct regular analysis of key metrics, providing insights and recommendations for optimization.
  • Assist in the development and implementation of CRM strategies to enhance customer acquisition, retention, and engagement.
  • Work closely with internal stakeholders, including marketing, product, and analytics teams, to coordinate CRM initiatives and ensure alignment with overall business goals.
  • Stay updated on industry trends and best practices in CRM, email marketing, and customer engagement, incorporating learnings into campaign strategies and execution.

What We're Looking For:

  • High School Diploma or equivalent is required.
  • 2+ years of experience in CRM or email marketing roles, with a focus on campaign execution and analysis.
  • Proven experience in CRM or email marketing roles, preferably in the online gambling or gaming industry.
  • Familiarity with CRM tools and platforms, with proficiency in scheduling and deploying email, text, push, and in-app notifications.
  • Strong attention to detail and organizational skills, with the ability to manage multiple campaigns and deadlines simultaneously.
  • Analytical mindset with the ability to interpret campaign data and metrics to drive insights and optimization.
  • Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
  • Ability to adapt to changing priorities and thrive in a fast-paced, dynamic work environment.
  • Familiarity with online gambling or brick & motor Casino is a plus. #LI-REMOTE
  • This position requires state licensing in accordance with applicable regulations. #LI-HYBRID
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The salary range reflects potential variations in experience, skills, and location. The salary range does not reflect total compensation, which includes base salary, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility: Open to candidates across the US (except California, Washington, Maryland, and New York).
Benefits:
  • Discretionary annual company bonus
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Flexible time off plan
  • Employee Assistance Program (EAP)

Pay Range

$48,000 - $65,000 USD

What Makes Us Great:
  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they doing
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Similar Jobs

Digital sun games - 3D Animator

Digital sun games

Valencia, Valencian Community, Spain (On-Site)
19 Hours ago
GoMotive - Manager, Enterprise Systems Engineering (QA)

GoMotive

Pakistan (Remote)
1 Month ago
Tesla - Delivery Advisor

Tesla

Lisbon, Lisbon, Portugal (On-Site)
2 Months ago
ION - Senior Technical Support Analyst, Jersey City - 7537

ION

Jersey City, New Jersey, United States (On-Site)
6 Months ago
Interface AI - Sales Development Representative

Interface AI

United States (Remote)
2 Months ago
Miniclip - User Acquisition Team Lead

Miniclip

London, England, United Kingdom (On-Site)
2 Days ago
The Walt Disney Company - Direct Channel Strategy & Activation Campaign Developer

The Walt Disney Company

Celebration, Florida, United States (Hybrid)
2 Days ago
ByteDance - Top Creator Management Intern (Philippines)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
2 Weeks ago
ByteDance - Marketing Operations and Campaign Specialist

ByteDance

Singapore (On-Site)
3 Months ago
Universal Music - Director, eCommerce & Artist Services

Universal Music

New York, New York, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

AppZen - AI Sales Development Representative - London

AppZen

London, England, United Kingdom (Hybrid)
6 Months ago
Google - Account Executive, Mid-Market Sales

Google

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago
Animoca Brands - Senior QA Engineer

Animoca Brands

Hong Kong (Hybrid)
1 Month ago
NVIDIA - Continuous Bring Up Solution Architect

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Week ago
Lionbridge Games - Technical Software Test Engineer

Lionbridge Games

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago
Assystems - BIM Engineer

Assystems

Mumbai, Maharashtra, India (On-Site)
6 Months ago
WebFX - Jr. Web Marketing Specialist - Strategy Track

WebFX

Fort Myers, Florida, United States (On-Site)
6 Months ago
ByteDance - Executive Protection Specialist

ByteDance

Singapore (On-Site)
2 Months ago
Epic Games - Senior BCP/DR Specialist

Epic Games

Montreal, Quebec, Canada (On-Site)
1 Week ago
Hawk Eye Innovations - Match Operations Assistant - Almaty

Hawk Eye Innovations

Almaty, Almaty Region, Kazakhstan (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in New Jersey, United States

Google - Staff Software Engineer, Google Cloud Business Platforms

Google

Seattle, Washington, United States (On-Site)
2 Days ago
GameJobs - Senior Outsource Supervisor, Illustration (TEMP)

GameJobs

Irvine, California, United States (Hybrid)
1 Year ago
Scale AI - Staff Product Designer

Scale AI

San Francisco, California, United States (On-Site)
1 Day ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - Speech & Audio) - 2025 Start (PhD)

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago
Scanline VFX - Senior Manager, VFX Production Finance

Scanline VFX

Los Angeles, California, United States (Hybrid)
4 Weeks ago
NVIDIA - Senior ASIC Design Engineer

NVIDIA

Santa Clara, California, United States (Hybrid)
1 Month ago
Nintendo - Manager, Internal Audit

Nintendo

Redmond, Washington, United States (Hybrid)
2 Weeks ago
Electronic Arts - Creative Lead

Electronic Arts

Redwood City, California, United States (On-Site)
1 Month ago
The Walt Disney Company - Oiler - Truck Driver

The Walt Disney Company

Anaheim, California, United States (On-Site)
2 Weeks ago
Sports radar - Synergy Sports Showcase Softball/Baseball Video Scouts

Sports radar

Arizona City, Arizona, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

Netflix - Consumer Messaging Operations Specialist

Netflix

California, United States (Remote)
2 Weeks ago
Miniclip - User Acquisition Team Lead

Miniclip

London, England, United Kingdom (On-Site)
2 Days ago
Nagarro - Associate Analyst

Nagarro

Philippines (Remote)
6 Months ago
Voodoo - Internship Account Manager - WeMoms

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
ByteDance - Platform Campaign Planning & Operation - Philippines (E-Commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
2 Weeks ago
Team Liquid - Talent Manager, EU

Team Liquid

Utrecht, Utrecht, Netherlands (On-Site)
1 Month ago
The Walt Disney Company - Media Trader

The Walt Disney Company

Montévrain, Île-de-France, France (On-Site)
2 Weeks ago
The Walt Disney Company - Performance Marketing Specialist

The Walt Disney Company

Munich, Bavaria, Germany (Hybrid)
1 Month ago
Rank group - CRM Executive

Rank group

Quatre Bornes, Plaines Wilhems District, Mauritius (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly.

(Remote)

Bogota, Colombia (Hybrid)

Estonia (Hybrid)

Bogotá, Bogota, Colombia (On-Site)

Colombia (Hybrid)

Chicago, Illinois, United States (Hybrid)

Bogotá, Bogota, Colombia (On-Site)

Bogota, Colombia (On-Site)

View All Jobs

Get notified when new jobs are added by Rush Street Interactive

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug