Business Process Improvement Manager

3 Months ago • 5-7 Years • Data Analyst

Job Summary

Job Description

The Business Process Improvement Manager will drive Business Process Management (BPM) practices at Aristocrat, enhancing operational efficiency and data-driven decision-making. Responsibilities include identifying process optimization areas, implementing BPM methodologies, leveraging advanced analytics, collaborating with cross-functional teams, and fostering continuous improvement. The role involves supporting the BPM CoE roadmap, coordinating improvement strategies, monitoring process performance, supporting process owners, conducting benchmarking, serving as a BPM subject matter expert, coaching analysts, and leading process mining projects. This hybrid role is based in London with potential travel to global offices.
Must have:
  • Bachelor's degree in relevant field
  • 5-7 years related experience
  • 3+ years in BPM, process mining, data analytics
  • Lean Six Sigma Black Belt (desirable)
  • Proficiency in BPM & process mining tools
  • Cross-functional team leadership
Good to have:
  • Experience in gaming, technology, media sectors
  • Experience with BPM governance in large global organization
Perks:
  • Robust benefits package
  • Global career opportunities
  • Flexible hybrid work model

Job Details

As our new Business Process Improvement Manager you will play a key role in driving Business Process Management (BPM) practices at Aristocrat. The BPM Center of Excellence is part of the Global Strategy Delivery organization reporting to the Chief Strategy Officer. In this role, you will enhance operational efficiency and drive data-driven decision-making through robust BPM frameworks. Your primary responsibilities will include identifying areas for process optimization, implementing BPM methodologies, and leveraging advanced analytics to transform business operations. You will collaborate with cross-functional teams to ensure seamless integration of BPM practices and technologies, fostering a culture of continuous improvement.

This role will report to the Head of the Center of Excellence (Senior Director of Global Transformation). This role will be based in our London office on a hybrid basis it may require travel to our global offices such as Sydney and the Las Vegas, on occasions.

What You'll Do

  • Support the execution of Aristocrat’s BPM CoE roadmap

  • Coordinate business process improvement strategies with internal stakeholders

  • Monitor and support process stakeholders with process performance identification and analysis and improvements

  • Support Process Owners & Stewards in identifying process improvement opportunities with a view to enabling continual improvement across strategically targeted processes

  • Support benchmarking activities with process stakeholders

  • Serve as a subject matter expert in the BPM discipline

  • Support and coach analysts/improvement specialists (CoE and wider organization)

  • Support the business with understanding improvement benefits and ROI

  • Lead process mining project(s) owning the analysis outcomes with the support of Technical Data stakeholders, Platform Data SMEs, and process SMEs in the extract, transform and load (ETL) into process mining / data analytics platform

What We're Looking For

  • Bachelor’s degree in Business, Process Science, Engineering, Data Science, or a related field with 5-7 years of related work experience.

  • Minimum three years of proven experience in BPM, process mining, process improvement, project management, and data analytics

  • Lean Six Sigma Black Belt with demonstrated improvement experience. (desirable)

  • Strong analytical and problem-solving skills

  • Proficiency in BPM and process mining tools (e.g., BPMN, Celonis, SAP Signavio, ARIS) and data analytics software (e.g., SQL, Python, Tableau, R)

  • Cross-functional team leadership experience and management consulting (internal or external), preferably within the gaming, technology and media sectors

  • Experience with the governance of BPM in a large, global organization

Please note this role is offered on a hybrid work basis with ideally 2 days a week in our London office.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

Up to 25%

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About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day.  


Come and join us – let’s play!


𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘭𝘦𝘳𝘵 𝘵𝘰 𝘴𝘤𝘢𝘮𝘴 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴. 𝘈𝘯𝘺 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘳𝘦𝘨𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘢𝘵 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘰𝘳 𝘪𝘵𝘴 𝘴𝘶𝘣𝘴𝘪𝘥𝘪𝘢𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘤𝘰𝘮𝘦 𝘧𝘳𝘰𝘮 𝘢𝘯 @𝘢𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵.𝘤𝘰𝘮, @𝘣𝘪𝘨𝘧𝘪𝘴𝘩𝘨𝘢𝘮𝘦𝘴.𝘤𝘰𝘮, @𝘱𝘪𝘹𝘦𝘭𝘶𝘯𝘪𝘵𝘦𝘥.𝘤𝘰𝘮, 𝘰𝘳 @𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘮𝘢𝘥𝘯𝘦𝘴𝘴.𝘤𝘰𝘮 𝘦𝘮𝘢𝘪𝘭 𝘢𝘥𝘥𝘳𝘦𝘴𝘴. 𝘍𝘳𝘰𝘮 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘵𝘪𝘮𝘦, 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘮𝘢𝘺 𝘶𝘴𝘦 𝘢𝘯 𝘦𝘹𝘵𝘦𝘳𝘯𝘢𝘭 𝘢𝘨𝘦𝘯𝘤𝘺 𝘧𝘰𝘳 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘩𝘰𝘸𝘦𝘷𝘦𝘳 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘯𝘦𝘷𝘦𝘳 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘢𝘯𝘺 𝘴𝘰𝘳𝘵.

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