Chief of Staff

3 Weeks ago • All levels • Operations

Job Summary

Job Description

As FitXR's Chief of Staff, you'll be the CEO's right hand, driving strategic execution, cross-functional alignment, and operational excellence. Responsibilities include acting as a thought partner to the CEO, optimizing workflows, leading cross-functional projects, ensuring effective execution of executive decisions, managing external relations, driving change, prioritizing tasks, and navigating ambiguity. This high-impact role requires strong operational expertise, startup experience, a generalist skillset with an ops focus, problem-solving abilities, influencing skills, high EQ, commercial acumen, and the ability to thrive in ambiguous situations. The ideal candidate will be a solutions-oriented leader who can effectively collaborate and prioritize.
Must have:
  • Operational expertise
  • Startup experience
  • Strong problem-solving skills
  • Cross-functional leadership
  • Exceptional communication
  • Strategic thinking
Perks:
  • Fully remote working
  • Unlimited annual leave
  • Stock options
  • Learning budget
  • Home office setup budget
  • Wellbeing budget
  • Annual company retreat
  • VR headset
  • Paid family leave

Job Details

Chief of Staff

FitXR is a fitness technology company at the forefront of XR, creating a movement for movement.

Founded in 2016 in a garden shed in the UK, FitXR is now one of the top-downloaded apps on the Meta Quest store, having raised nearly $30m from investors like Maveron, Hiro, and BoostVC.

We offer a diverse range of fitness studios, from boxing workouts with Olympian Nicola Adams to immersive Zumba dance classes. While nothing beats experiencing it firsthand, you can check out a trailer here.

FitXR is available on Meta Quest 2 & 3, with over a million downloads worldwide. We've been featured in Forbes, Empire, T3, Washington Post, Men's Health, GQ, and more. In 2022, FitXR ranked 6th in The Information’s 50 Most Promising Startups.


TLDR

As FitXR’s Chief of Staff, you’ll work side-by-side with our Founder CEO and Senior Leadership Team to drive strategic execution, crossfunctional alignment and operational excellence in the pursuit of our mission. This high-impact role will have you navigating ambiguity, influencing key decisions and ensuring the highest standards of accountability, collaboration and transparency. If you’re a problem solver ready to make a real difference in a mission-driven company at the top of its game, we’d love to hear from you. 

Where you’ll spend your time 

  • Thought partner to the CEO: Act as our Founder’s right hand, offering insights, context and strategic advice on a variety of initiatives across the business.

  • Operational excellence: Enable teams to deliver their best work through automations, tooling and optimised workflows, utilising the latest tech and best practices to operate as a high performing, lean team.

  • Product operations: Own product operations and rituals to ensure product teams are aligned, unblocked and delivering value quickly, acting as an extension of our CEO / CPO.

  • Crossfunctional leadership: Lead and coordinate critical projects across teams to drive progress, efficiency and accountability.

  • Execution and leverage: Ensure executive decisions are carried out effectively, enabling the CEO and SLT to stay on top of key projects without being spread too thin.

  • External relations: Interface with external partners, including board members and commercial partners.

  • Change management and influencing: Drive cultural and operational change, acting as a powerful influencer who can inspire action and create lasting impact.

  • Prioritisation and focus: Manage multiple completing priorities and ensure the right things are being tackled at the right time in a fast-moving and ambiguous environment. 

What we would love to see from you

  • Operational expertise: A strong background in business and/or product operations, with experience enabling teams through operational efficiencies and technology.

  • Startup experience: You’ve thrived in high growth, remote-first environments and understand the pace, challenges and excitement that come with it.

  • Generalist with an operations focus: You have a broad skillset with an ops skew, skilled in strategy, execution and change management.

  • Problem-solving mindset: You approach challenges head-on with a solutions-oriented mindset, focusing on moving the needle forward.

  • Influencing and prioritisation: You ensure alignment across the business, keeping broader objectives in mind and enabling others to prioritise the most important work.

  • Low ego, high EQ: You’re an empathetic collaborator who can work well with a variety of personalities and perspectives. You bring humility to the table and are always open to giving and receiving feedback at all levels.

  • Commercially-minded and results-driven: You’re able to balance long-term vision with the immediate operational needs of the business, ruthlessly prioritising to ensure highest business impact across all areas.

  • Thrives in ambiguity: You’re confident navigating complexity and uncertainty in fast-moving situations, seeing opportunity where others might see chaos.


What you’ll find at FitXR 

  • 💪 Stronger Together - We work as a team and trust each other to bring our best effort every day. Collaboration is at the core of what we do. We value diverse perspectives, take ownership of our work, and are committed to learning and growing together.

  • 🏋️‍♂️ Move What Matters  – We make bold plays to drive meaningful impact for our users. With conviction and commercial acumen, we embrace challenges, use data to make informed decisions, and always keep our community in focus.

  • 🚀 Deliver Greatness  – We aim for excellence in everything we deliver. With a solutions mindset and a focus on continuous improvement, we take initiative to generate results and create exceptional experiences at every touchpoint.

  • 🌠Remain Nimble – We adapt quickly to new opportunities and prioritize with intent. By challenging conventional thinking, pushing boundaries, and exploring new approaches, we deliver innovative outcomes efficiently and effectively.

Our mission is to make the world healthier with the most loved fitness product, a Movement for Movement. Building inclusive products starts with an inclusive team and her at FitXR, we celebrate and welcome diversity and inclusivity.

Logistics 

At FitXR, we are a remote-first company, embracing the flexibility to move quickly, stay focused, and adapt with ease. While remote work comes with its challenges, we prioritize collaboration and strong communication to ensure our team remains connected and effective.

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

  • Initial Screen with Talent Team

  • Hiring Manager / Technical Interview

  • Collaborative Task

  • Founder Interview

Some roles may involve additional stages, and the full process will be shared with you at screen stage

Benefits 

🌍 Fully remote working

🌴 Unlimited annual leave 

📈 Stock options - everyone is an owner 

🌱 £800 per annum learning budget and £400 home office setup budget 

🧘 £900 per annum wellbeing budget (Private Health Insurance available)

🤗 Annual company retreat & regular get togethers

💻 VR headset

👶 12 weeks full paid family leave

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About The Company

FitXR is a fitness technology company working at the cutting edge of VR and MR. We’re a funded scale-up on a mission to impact more lives than any other fitness company, and build a healthier world for everyone.  


We started life in 2016 in a garden shed in the UK. Today, we’re building FitXR, one of the top-downloaded apps on the Meta Quest store. We’ve raised close to $40m from top investors such as Maveron, Hiro, BoostVC and TriplePoint.


We’re a remote-first team of just under 100 people from across the US, UK, and Spain, and we’re committed to making it simpler and more enjoyable for people to get moving. We believe that anybody can fall in love with fitness and make movement part of their life. 


We’re guided by our Principles of Play: eight core beliefs about how we treat each other and our community. We make space for every voice, believe in the importance of a learner’s mindset, and prioritize team success over individual glory. 


The FitXR app contains a growing range of fitness studios, where members can choose from box workouts with world-class trainers like Olympian Nicola Adams, powerful HIIT workouts, and immersive dance classes. While nothing compares to trying it yourself, you can watch a trailer here: https://youtu.be/I_jdov6lU-0


FitXR is available on Meta Quest 2 and has been downloaded by over a million people worldwide. Featured in Forbes, Empire, T3, Washington Post, Men's Health, GQ and more. In 2022, FitXR ranked 6th in The Information’s 50 Most Promising Startups.  

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