Cloud Solution Architect, BytePlus

6 Months ago • 5 Years + • Devops

Job Summary

Job Description

BytePlus, a ByteDance business unit, seeks a Cloud Solution Architect to serve global enterprise clients, primarily Chinese companies in Malaysia and Indonesia. Responsibilities include partnering with sales to qualify leads, create technical solutions, and manage client engagement (C-level to working level). This role requires end-to-end lifecycle management, from pre-sales solutioning to project implementation, including demos, presentations, and RFP responses. Internal collaboration with product teams to shape the product roadmap is also crucial. Post-sales support and upselling/cross-selling are expected. The ideal candidate possesses strong strategic thinking, analytical skills, and proficiency in English and Mandarin.
Must have:
  • 5+ years experience as Solution Architect
  • Strong strategic & analytical skills
  • Proficient in English and Mandarin
  • Partner with sales, manage client engagement
  • Lead pre-sales, solutioning, project implementation
Good to have:
  • Public Cloud, Edge Network, Security, Video Streaming, ML experience
  • Experience with large enterprise clients
  • Developer skills

Job Details

Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Join the Fast-Growing BytePlus Team BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. Responsibilities - Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients. This role will be managing Chinese clients in Malaysia and Indonesia. - Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery. - Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products. - Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.
Qualifications
Minimum Qualifications - Engineering Bachelor degree and above - At least 5 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering - Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds - Proficient in English and Mandarin as this role will be managing Chinese clients / portfolio Preferred Qualifications - Product experience in Public Cloud, Edge Network (CDN), Security (WAF,DDoS), Video Streaming or ML applications - Experience working with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc - Basic to advanced developer skills is a plus ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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