Dolap, Marketplace Development Leaders

2 Days ago • 8 Years +

About the job

Summary_{By Outscal}

Ready to learn more about us?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root

We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA

As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact

Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM

Dolap, leader of growing second-hand ecommerce market in Turkey, was established in 2016 by three partners. Dolap, which joined Trendyol in 2018, is the fashion market leader for the last 3 years! It continues its activities with 70 million+ products in 5 different categories and for 4m active shoppers and 2m active sellers.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

YOUR MAIN RESPONSIBILITIES

Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders.
Continuously reduce pain areas for the buyer and sellers, by working closely with other functions including product, data science, and customer experience teams to ensure delivery of the brand promise
Lead the projects, to provide requirements and prioritization for seller/buyer needs to improve the quality of experience and journey
Regular tracking of KPIs and planning necessary developments by detecting improvement areas,
Manage in-platform ad sales business
Collaborate closely with the data science team for optimized traffic management
Collaborate closely with strategy team to manage high-level business model changes
Lead campaigns, events, and other tools to boost transactions in the platform
Follow e-commerce & marketplace environment best practices, develop projects that will improve seller and buyer engagement, and follow up on the actions to be taken by other teams,
Translating business requirements into user stories with precise and accurate criteria for acceptance
Create and update guidelines/procedures for the Seller and buyer life cycle
Finding new, innovative project ideas and pre-analysis
Designing the best seller and buyer customer experience in marketplace processes
Quantitatively analyzing results to drive product direction & strategy
Working as part of a data-oriented and multifunctional team

QUALITIES WE'RE LOOKING FOR

University degree preferably in Engineering, Economics, or Management
Minimum 8+ years of working experience
Minimum 4 years of experience in digital experience, growth, marketing, or process development. Also, product management experience is a plus
Experienced in customer acquisition and retention with a revenue management mindset
Experienced in "agile" working environment and project and familiar with project iteration culture
Strong combination of strategic and operational mindset enabling to foresee both day-to-day operations and also long-term vision
Strong interpersonal and leadership skills to lead teams and collaborate with multiple stakeholders as needed
Having business judgment and good instincts while working closely with product and technology teams
Strong verbal and written communication skills in English
Customer-driven and analytical mindset with a desire and ability to identify and resolve seller&buyer problems
Results-oriented, well-organized, autonomous, and efficient,
Able to work within a dynamic and fast-paced environment

JOIN US AND

* Take responsibility from day one and develop your skills with a talented and diverse international team.

* Experience open communication, flexibility, and a start-up spirit in our unique culture.

* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.

* Join creative and focused teams that prioritize collaboration and problem-solving.

* Access our extensive training platform for continuous learning and personal growth.

* Benefit from the support of a global team of experts with mentoring and professional development opportunities.

* Focus on talent and potential, not just job titles.

* Connect with teammates regardless of physical distance through events, meetings, and social activities.

* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.

We're looking forward to receiving your application!

We embrace a hybrid working model that seamlessly blends the best of both worlds—remote productivity and the collaborative energy of our vibrant offices. Every month, we gather at our offices once to work side by side, fostering in person communication and embracing the camaraderie that fuels our team spirit. These sessions are crucial for teamwork in solving complex issues, socializing, learning from each other, and experiencing our culture.

Each division has a pre-set optional office day each week. Based on our preferences, we come together at our offices at our discretion as an opportunity to feel more team spirit, immerse in our culture, and familiarize ourselves with our way of workings.

We offer the opportunity for a two-month full remote work program, allowing you to work from abroad, during the summer period (July to August).

This working model applies to our hybrid job postings; on-site roles require being based in an office work environment.

Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.

At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.