Experienced Poker Dealer

2 Months ago • 1 Years + • Operations

About the job

Job Description

This role involves dealing both tournament and cash games in a professional and entertaining manner. You will be responsible for welcoming customers, ensuring the security of the game and assets, and maintaining compliance with regulations. You will be required to have excellent technical standards in dealing, chip skills, and bet calculation, as well as a strong understanding of the rules of Texas Hold'em and Omaha.
Must have:
  • Experience in a hospitality role
  • Previous experience as a poker dealer
  • Fanatical about delivering customer experience
  • Comfortable with change and embracing new ways of working
  • Good interpersonal skills and conflict resolution
  • Ability to work shifts at any time, including weekends and bank holidays
Perks:
  • £1,000 joining incentive
  • Share of uncapped tips
  • Premium pay allowance after midnight
  • Free meal on shift
  • Opportunity for overtime at 1.5 hours
  • Exciting & full social calendar
  • 50% off food and soft drinks at Mecca and Grosvenor venues

Company Description

Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

With the biggest poker room in the UK, including 35 poker tables & home of one of the largest tournaments in Europe, what’s not to love?

Join our elite poker team today, during this exciting time of positive change  & great opportunities.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone. 

Job Description

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

  • Welcome customers warmly in to the business
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold'em and Omaha.
  • Providing an exceptional customer experience, representative of our values.
  • Maintain the security of the game, cash and assets
  • Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Salary ranges from £28,038 - £30,992 per annum depending on experience (full time).

As a valued team member, you'll receive a number of benefits, including a £1,000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.

Qualifications

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Able to work shifts at any time of the day, including weekends and bank holidays.
  • Minimum 12 months Casino Poker Dealing experience
  • Specializes in dealing No Limit Holdem games

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).     

Additional Information

#LI-TC1 #LI-Onsite

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