HR Programs Specialist
Job Summary
Job Description
The HR Programs Specialist at Ookla manages the global onboarding process, ensuring a consistent and engaging experience for new hires. This role coordinates with various teams, serves as the main point of contact for new employees, and assists with HR programs like performance management and employee engagement. Responsibilities include data reporting, process improvement, and acting as an ADP system specialist, ensuring data integrity and compliance. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and analytical skills.
Must have:
- Manage global onboarding process
- Coordinate with HR, IT, and hiring managers
- ADP system expertise
- HR data reporting and analysis
- Excellent communication skills
- Strong attention to detail
Good to have:
- Experience with global HR programs
- Familiarity with project management tools
Perks:
- 401(k) matching
- Unlimited PTO
- Employee Stock Purchase Plan options
- Health/dental/vision insurance
- Wellness benefits
- Employee Assistance Programs
- Maven Fertility options
- Enhanced parental leave
- Disability coverage
5 skills required
Job Details
Description
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®.
Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
The Role
We are seeking a highly organized and detail-oriented HR Programs Specialist to join our global HR team. This role will primarily manage the global onboarding process while assisting with a variety of HR projects. The ideal candidate will have excellent reporting skills, experience with HR systems (specifically ADP), and a strong attention to detail. You will play a key role in ensuring a seamless onboarding experience for new hires and contribute to HR program success across the organization.
Expectations for Success
- Global Onboarding:
- Manage the end-to-end global onboarding process, ensuring a consistent and engaging experience for new hires across different regions.
- Coordinate with HR, IT, and hiring managers to ensure all onboarding tasks are completed on time.
- Serve as the main point of contact for new employees during the onboarding process, providing support and addressing any questions or concerns.
- HR Program Support:
- Assist in the planning, execution, and monitoring of HR programs such as performance management, learning & development, and employee engagement initiatives.
- Provide administrative support for various HR initiatives, including communications, scheduling, and tracking of deliverables.
- Data Reporting & Analysis:
- Generate regular HR reports related to onboarding, employee data, and HR program metrics using ADP and other HR systems.
- Analyze HR data to identify trends, improve processes, and report findings to HR leadership.
- Maintain the monthly HR Dashboard ensuring accurate and timely information.
- Process Improvement:
- Continuously evaluate and enhance onboarding processes to improve efficiency and employee experience.
- Develop and maintain onboarding documentation and materials, ensuring they are up-to-date and compliant with company policies.
- HR Systems Expertise:
- Act as the ADP system specialist, ensuring accurate input and maintenance of employee data and supporting HR teams with system-related questions.
- Ensure data integrity and compliance with applicable regulations and policies.
Requirements
We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.
- Experience: 2-4 years of experience in HR programs, onboarding, or a related HR role.
- Technical Skills:
- Proficiency in HR systems, especially ADP.
- Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with HR reporting and analytics.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with employees at all levels.
- Detail-Oriented: Strong attention to detail with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Analytical Skills: Ability to analyze data and present it in a clear, concise manner for decision-making purposes.
Preferred Skills:
- Experience with global HR programs and onboarding processes.
- Familiarity with HR systems and project management tools.
- Proven ability to work independently and as part of a team in a remote work environment.
Benefits
We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):
- 401(k) matching
- Unlimited PTO
- Employee Stock Purchase Plan options
- Health/dental/vision insurance coverage
- Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
- Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
- Maven Fertility options
- Pregnancy support
- Pet insurance
- Enhanced parental leave
- Disability coverage
You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth we offer educational opportunities, and anti-racism and LGBTQIA+ resource libraries, team activities, and many more.
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.
We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact recruiting@ookla.com and let us know how we can best accommodate you.
As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $60,000 /year up to $75,000/year.
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