Offer Management Analyst

The Offer Management Analyst is a member of the Voice Product team and serves as the team’s liaison to the Sales organization.  In this role, the candidate will provide pricing solutions and business analytics to Sales in accordance with policies and requirements established by the Product organization.  Additionally, the role will interface with other organizations such as Finance, Billing, Operations and Information Technology to create and refine processes, resolve problems, and provide supporting data.  The candidate will also meet with Customers to understand their business needs and requirements.

Key Responsibilities

·       Offer Creation and Management:

o   Collaborate with sales, product, legal, and finance teams to develop customized offers, proposals, and quotations for clients.

o   Ensure that all offers are accurate, meet client requirements, and are in line with company policies and pricing strategies.

o   Support the negotiation process by providing insights into pricing, terms, and services.

·       Cross-functional Collaboration:

o   Work closely with the sales, legal, finance, and product teams to ensure smooth execution of offer-related processes.

o   Provide guidance and support to sales teams in presenting offers to clients and responding to client feedback.

o   Coordinate with internal stakeholders to ensure all necessary approvals and compliance checks are completed.

·       Reporting and Analysis:

o   Track and report on offer success factors and product performance.

o   Analyze trends in offer acceptance and identify areas for improvement.

o   Provide insights into competitive offerings and market pricing.

·       Bachelor's degree in Business, Finance, Engineering ,or a related field (or equivalent work experience).

·       3+ years of experience in offer management, sales operations, or financial analytics.

·       Strong analytical skills and attention to detail.

·       Excellent communication and negotiation skills, with the ability to collaborate effectively across teams.

·       Proficiency in offer management software, CRM tools, and Microsoft Office Suite (Excel, Word, PowerPoint).

·       Ability to manage multiple offers and projects simultaneously while meeting deadlines.

·       Knowledge of pricing strategies and contract terms.

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. 
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

Our Values 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. 

Bring your authentic self to Sinch 

Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. 

We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

The annual starting salary for this position is $85,000 - $120,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 2/09/25 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.