Researcher, Rapid Research

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

The Figma Research team is seeking a dynamic and experienced Researcher to join our Rapid Research program. This role is integral to our mission of connecting teams with customers throughout the development process, enabling confident iteration with a profound understanding of user impacts. As a Rapid Researcher at Figma, you'll play a pivotal role in shaping the future of our products by delivering actionable insights and recommendations that drive strategic decisions. 

You have deep expertise in a variety of research methods, but you don't hold those methods precious. You can flexibly apply any tool in an unconstrained way to drive impact for the business. You'll work closely with product managers, designers, and engineers to integrate user feedback into the product lifecycle, ensuring that our solutions meet and exceed user expectations. In this role, building relationships quickly will be key to your success.

At Figma, we believe your role as a researcher is to bring your point of view to the table—not simply to regurgitate observations and insights. This is a unique opportunity to join a team that values direct dialogue with our user communities, fostering a human-centered approach to product development. If you're passionate about advancing your research discipline and making a significant impact, Figma is the place for you to do the best work of your career.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
• Synthesize research findings into actionable product recommendations
• Present research insights to cross-functional teams and senior leadership
• Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
• Lead and mentor junior researchers on best practices and methodologies
• Adapt quickly to changing project requirements and priorities

We’d love to hear from you if you have:

• 5+ years in research/design roles at fast-paced product organizations or strategic consultancies focused on digital experience
• Proficiency in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
• A history of being a proven communicator and storyteller, with a track record of presenting insights that secured executive buy-in or drove product changes
• Demonstrated ability to quickly ramps up on new projects and deliver measurable impact (1-2 weeks from start to finish)
• Experience in cross-team collaboration, with examples of horizontal work within organizations

While it’s not required, it’s an added plus if you also have:

• Experience in a major tech company with a strong usability research team
• Experience conducting research on AI-powered features or working on teams exploring AI applications.
• Rigorous usability and tactical skills, including benchmark testing
• A knack for figuring out ambiguous problems and shaping them into clear goals
• Proficiency in Figma and FigJam, with key projects where these tools were central
• A history of being adaptable and scrappy, while thriving in fast-paced, dynamic environments

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.