Senior Infrastructure Engineer (Redis)

2 Months ago • 5 Years + • Devops

Job Summary

Job Description

As a Storage Infrastructure Engineer, you will design, build, operate, scale, maintain, and evolve Workato's enterprise-grade storage infrastructure. You will collaborate with engineering and infrastructure teams, leading the global storage strategy. The role involves working closely with the engineering leadership team, having a direct impact on the modernization and evolution of the Workato architecture. You will be an expert in distributed storage systems, understanding their internals, and contributing to infrastructure as code, monitoring, and analysis. The role requires practical experience with modern infrastructure building tools, knowledge of running distributed storage systems in the cloud (AWS preferred), and container orchestration systems (Kubernetes is mandatory). The candidate should have great understanding of reliability, availability, architecture, and design patterns. The role will involve taking ownership of the distributed storage story and being the center of distributed storage expertise.
Must have:
  • Experience with highly scalable distributed in-memory data stores.
  • Production experience with clustered Redis environments.
  • Knowledge of the Valkey/Redis ecosystem.
  • Experience with Redis memory optimization and cost planning.
  • Experience with zero-downtime upgrades and migrations.
  • Experience with vendor-specific Redis implementations.
  • Understanding of compliance, auditability, and security.

Job Details

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Storage Infrastructure Engineer you will be responsible for designing, building, operating, scaling, maintaining and evolving Workato enterprise-grade storage infrastructure. You will work closely with all engineering & infrastructure teams in Workato leading our global storage story for different use cases, scenarios, enterprise-grade real time latency-critical requirements and global scale. You will work closely with the engineering leadership team and will have a direct long-term strategic impact on modernization and evolution of the Workato architecture. You are the expert in different distributed storage systems, know how to use them effectively and understand internals and deep principles behind. At the same time it is a hands-on role so there is expectation of the significant contribution to storage infrastructure as code, monitoring, continuous analysis of slow requests and trends, insights, reliability and upgrades. We expect from all Workato engineering roles: deep knowledge & understanding of computer systems, desire & love to go to the lowest level of the details, troubleshooting using modern techniques and tools. It is required to have practical experience with modern infrastructure building tools and principles such as IaC, knowledge and experience of running distributed storage systems in cloud (AWS preferred) and container orchestration systems (kubernetes is mandatory) in highly reliable, highly scalable manner. One expectation is great understanding of reliability and availability in terms of nines for different use cases, knowledge of architecture & design patterns and procedures for different numbers of nines. Knowledge and experience of storage security, auditability and compliance requirements are highly desired. 

Workato storage layer is the most mission-critical highly loaded distributed infrastructure. It is based on industry leading mature technologies such as PostgreSQL, Redis, Clickhouse, MySQL/MariaDB deployed in self-hosted or vendor managed (e.g. AWS Aurora) version.

We are currently working on scaling, upgrading, automating, securing, modernizing the storage layer to meet new requirements of rapidly growing business such as:

  • Automate storage maintenance to fully eliminate manual work

  • Support zero-downtime DB upgrades

  • Support massive compute scale: thousands of network clients (up to hundred applications)

  • Bring-in proper observability & monitoring 

  • Scale storage up to 5x-10x in short term

  • Re-design storage architecture for longer term scalability up to 100x times

  • Keep cost under control in predictable manner

  • Take ownership of distributed storage story and be center of distributed storage expertise

Requirements

Qualifications / Experience / Technical Skills

  • 5+ years of trackable work experience with deploying and supporting highly scalable distributed enterprise-grade in-memory data stores.

  • Production experience operating, maintaining, troubleshooting, and scaling clustered Redis environments such as ElastiCache, Valkey, Redis Enterprise, or self-managed Redis clusters with high-availability configurations

  • Great knowledge and understanding of the Valkey/Redis ecosystem including Redis modules, Sentinel, Redis Cluster, client libraries, and complementary technologies like Envoy for Redis proxy capabilities

  • Experience with Redis memory optimization, eviction policies, data expiration strategies, and overall cost optimization and capacity planning

  • Experience with zero-downtime major version upgrades and migrations of heavily utilized Redis instances supporting critical application workloads

  • Experience with vendor-specific implementations of Redis such as AWS ElastiCache, Azure Cache for Redis, and Redis Enterprise

  • Understanding of compliance certification, auditability, security, authentication methods, and access controls for Redis systems

  • Experience increasing reliability and availability for Redis deployments through architecture redesign, proper sharding strategies, persistence configuration, and implementation of Redis Cluster or Redis Sentinel

  • Experience building proper observability, monitoring, alerting, and logging for Redis health. Ability to troubleshoot performance bottlenecks in distributed Redis deployments including memory fragmentation, network issues, and slow commands.

  • Experience managing complex Redis infrastructure in the cloud (in Kubernetes clusters, AWS cloud) using Infrastructure as Code tools (Terraform is highly preferred).

  • Experience deploying stateful Redis instances into Kubernetes with modern tools like Kustomize, Helm, ArgoCD, etc.

  • Experience with AWS cloud computing (EC2, ElastiCache, EKS, Route53, VPCs, Subnets, Route Tables).

  • Basic knowledge of one or more high-level programming languages, such as Python, Go. Basic knowledge of Ruby and Redis client libraries, readiness to read Ruby monolith

  • Experience implementing comprehensive performance testing methodologies for Redis deployments

  • Demonstrated ability to develop clear, actionable Redis best practice documentation for development teams, including usage guidelines, implementation patterns, and configuration standards. 

  • Experience building cross-regional Disaster Recovery Redis solutions with low RTO/RPO targets (from hours to minutes). Experience designing and implementing geo-distributed Redis deployments with active-active replication.

Soft Skills / Personal Characteristics

  • Good communication and collaboration skills in international technological companies

  • Readiness to work remotely with teams distributed across the world and timezones

  • Interest in modern big distributed storage technologies, architectures

  • Good Spoken English to participate in product-related, architectural and technical discussions

  • Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 1955)

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About The Company

Workato empowers enterprises to transform their business operations by orchestrating business processes end-to-end and operationalizing AI across the entire organization. Designed with best-in-class security and governance, scalability, performance, and availability, Workato’s low-code, no-code platform makes it easy for IT and business teams to orchestrate their applications, data, and experiences.


With our democratized approach to enterprise orchestration, business technologists are empowered to fuel their organization’s digital transformation. Workato is trusted by over 20,000 of the world's top brands, including Broadcom, Intuit, and Box.

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