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Senior Project Manager - Implementation (m/f/d)

Lower Saxony, Germany (On-site)

Senior Project Manager - Implementation (m/f/d)

2 Weeks ago • 4 Years + • Operations

About the job

Summary_{By Outscal}

3 skills required for this role

Boost these skills to join the top 1% applicants for this job

Must have:

Project Management
Customer Interaction
Life Sciences
Consulting Experience

Good to have:

Pharmaceuticals
Life Sciences Tools
Operations Expertise
Service Operations

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As Senior Project Manager - Implementation at realworld one, you are the key to driving transformational change and maximizing value creation for our customers through our XR solutions. By combining detailed planning with a commitment to excellence, you'll enable seamless adoption and surpass customer expectations in every XR rollout, a critical step in the customer journey. Serving as both a strategic advisor and operational partner, you'll work closely with customer teams to understand their unique needs, developing and executing tailored implementation strategies that guarantee impactful, sustainable transformation and value generation.

Responsibilities

Lead the project implementation and onboarding process with a commitment to putting our customers at the heart of all actions, guiding each phase to align with project goals, meet timelines, and deliver an outstanding experience that drives meaningful change and value.
Partner with customer stakeholders to assess and optimize infrastructure – network, hardware, and other prerequisites – to ensure readiness for a smooth and successful XR deployment.
Conduct comprehensive training, both remotely and onsite, empowering customer teams with the knowledge and skills to utilize our XR solutions autonomously, establishing a foundation for long-term success and sustainable value generation.
Track and evaluate solution performance by closely monitoring usage, gathering customer feedback, and continually identifying improvements to reinforce operational efficiency and deployment effectiveness.
Contribute to the strategic refinement of our implementation service by developing best practices, creating adaptable frameworks, and advancing delivery methods. With a focus on continuous improvement, you will amplify the effectiveness of each deployment and help shape the future of this mission-critical service.

Qualifications

Advanced degree, preferably an MBA or a master's degree in a relevant field.
4+ years of post-graduate work experience, with a proven track record of professional achievement and impact.
Experience at the Associate or Consultant level or higher in the consulting industry, preferably at a tier-one consulting firm.
Exceptional project management and customer interaction skills, with a proven ability to oversee projects and drive them to successful completion
Highly self-motivated, with a strong focus on customer satisfaction and a customer-first mindset.
Expertise in the Life Sciences sector, with a strong emphasis on Pharmaceuticals or Life Sciences Instruments/Tools; experience in operations or service operations is a significant advantage.

About realworld one

realworld one's mission is to accelerate advancements in the life sciences community by providing the best extended reality solutions. Customers include several major companies such as Lonza, Sartorius, Cytiva, ZEISS, Bio-Rad, Agilent Technologies, Beckman Coulter Life Sciences, QIAGEN, Hologic, and GEA Group.

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About The Company

realworld one

9 Active Jobs

realworld one is the global leader in enterprise virtual (VR) and augmented reality (AR) software solutions, focusing on the life sciences, analytical, diagnostics and medical, pharmaceutical, chemical and processing industries.

realworld one’s customers include several major, well-known companies such as Lonza, Illumina, ZEISS, Bio-Rad, Agilent Technologies, Beckman Coulter Life Sciences, Becton Dickinson, QIAGEN, Hologic, GEA Group, Leica Microsystems, and Tecan among many others.

With its comprehensive scientific and industry expertise, realworld one has developed a systematic approach to implementing VR and AR within the areas of sales and marketing, service and support, research and development, as well as manufacturing and production.

At present, the company employs more than 300 people at its headquarters in Freiburg im Breisgau (Germany) and at other locations in Berlin (Germany), San Diego (USA), Austin (USA), Bangalore (India), and Guangzhou (China).