The Service Delivery Manager at Google's gTech Ads Content Operations and Testing (ACOT) team will drive day-to-day operations, track key metrics (e.g., customer satisfaction, service level agreements, cost per unit), and ensure business objectives are met. This role requires collaboration with cross-functional stakeholders, including executives, vendor operation teams, Product, Sourcing, GTM, HR, Legal, and Finance. Responsibilities include cost optimization without impacting operations, managing complex projects, and delivering business transformation programs. The ideal candidate will have 5+ years of experience managing warehouse and supply chain operations, along with 5+ years managing third-party logistics relationships. Experience working with executives in a dynamic environment and cross-functional teams is preferred.