Software Engineer II - Site Reliability Engineer

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Hulu Discovery team builds systems that provide data at scale. We implement reliable, high-request services that deliver data that helps power the Hulu user experience across web, mobile, and living room devices. We are looking for a software engineer who wants to build and operate these critical services that support a massive population of Hulu viewers!

We're a fast-paced, dynamic, collaborative and fun team, and looking forward to finding out more about you!

***This is an onsite position and must sit in one of our technology offices listed above***

Job Summary:

You'll help bridge the gap between development and operations by improving and maintaining deployment systems, observability, and testing platforms. You'll join a hardworking group of engineers who build and manage systems powering Hulu & Disney+ Streaming clients running on smart TVs, smartphones, gaming consoles, FireTV, Apple TV, Roku, and others.

You'll help build and maintain systems that:

• Help manage IaC templates across a large topology of teams and services
• Help teams deploy change quickly and safely including test automation, static code scanning, and canary deployments
• Help teams build observability for their services including managing SLOs, Golden Signals, Distributed Tracing, and RUM
• Help teams manage capacity across hundreds of services
• Help build processes to measure DORA metrics
• Help teams observe and manage services costs

Responsibilities and Duties of the Role:

• Improve and maintain CI/CD systems and process by designing and developing automation for build/test/deploy.
• Ensure the quality of our services by improving and maintaining test automation platforms for load and functional testing.
• Manage infrastructure as code and mentor teams on how to best leverage infrastructure automation
• Ensure the reliability of our systems by developing and maintaining observability systems and practices
• Drive incident response, root cause analysis, and defect remediation
• Establish systems for observing and managing cost across a large topology of systems and services

Required Education, Experience/Skills/Training:

Basic Qualifications

• 3+ years of relevant professional experience
• Experience in a DevOps or SRE role.
• Experience with IaC
• Experience with incident response
• Experience with containerization
• Experience with CI/CD tools
• Experience programming in Java or a JVM language
• Experience working on cross-team projects.
• An ability to work both independently and collaboratively
• Strong communication skills and a desire to share and learn

Required Education  

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience