Solution Engineer

undefined ago • 7 Years + • Devops

Job Summary

Job Description

A NiCE Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE’s portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions’ value and position NiCE’s products to both business and technical users.
Must have:
  • Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
  • Identify all functional and technical challenges of assigned accounts
  • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
  • Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
  • Lead in all technical aspects of the sales process.
  • Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
  • Actively contribute to a team approach with account executives and overlay teams.
  • Able to promptly respond to functional and technical elements of RFIs/RFPs
Good to have:
  • Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
  • Experience/knowledge selling a full suite of SaaS products.
  • Certifications and knowledge of cloud technologies (AWS, Azure, Google)
Perks:
  • Join an ever-growing, market disrupting, global company
  • Teams work in a fast-paced, collaborative, and creative environment
  • Chance to learn and grow
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

A NiCE Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE’s portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions’ value and position NiCE’s products to both business and technical users.

How will you make an impact?

  • Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
  • Identify all functional and technical challenges of assigned accounts
  • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
  • Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
  • Lead in all technical aspects of the sales process.
  • Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
  • Actively contribute to a team approach with account executives and overlay teams.
  • Able to promptly respond to functional and technical elements of RFIs/RFPs

Have you got what it takes?

  • 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
  • 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
  • Exceptional presentation and demo capabilities
  • Experience customizing and building the storyboard for demos and POC
  • Demonstrated success in achieving strategic deal wins
  • Ability to manage multiple, complex sales opportunities simultaneously
  • Ability to communicate from C-level executives down to Agent/Front Line level employees

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
  • Experience/knowledge selling a full suite of SaaS products.
  • Certifications and knowledge of cloud technologies (AWS, Azure, Google)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Similar Jobs

Diligent Corporation - Business Development Representative

Diligent Corporation

Washington, District Of Columbia, United States (Hybrid)
1 Month ago
Autodesk - Senior Customer Success Manager

Autodesk

Tokyo, Japan (On-Site)
3 Weeks ago
Interface AI - Principal Product Manager (Sphere)

Interface AI

San Francisco, California, United States (On-Site)
2 Months ago
Toast - Senior Treasury Analyst, Capital Markets & Risk

Toast

San Francisco, California, United States (Hybrid)
3 Weeks ago
Reveal - Account Executive, Enterprise - Washington DC/Baltimore/Philadelphia Area (Law Firm)

Reveal

Washington, District Of Columbia, United States (On-Site)
7 Months ago
Armada - Infrastructure Engineer (Edge)

Armada

Thiruvananthapuram, Kerala, India (On-Site)
10 Months ago
Flowable - Senior Java / Spring Engineer – Cloud Applications

Flowable

Zürich, Zurich, Switzerland (Hybrid)
1 Year ago
endava - Senior Cloud Operations Engineer - AWS

endava

Timișoara, Timiș, Romania (On-Site)
2 Months ago
Flexera - Member Technical Staff - Site Reliability Engineer

Flexera

Bengaluru, Karnataka, India (Hybrid)
10 Months ago
Simcorp - Senior DevOps Engineer

Simcorp

Mexico City, Mexico (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Rippling - Account Manager - Strategic, Growth & Retention

Rippling

San Francisco, California, United States (Hybrid)
6 Months ago
C3 IoT - Product Manager, Asset Performance

C3 IoT

Redwood City, California, United States (On-Site)
1 Month ago
VVater - VP Technology & Information Services (VP TIS)

VVater

Austin, Texas, United States (On-Site)
2 Weeks ago
Thatgamecompany - Trust & Safety Lead, Player Support

Thatgamecompany

Los Angeles, California, United States (Remote)
2 Months ago
attentive - Principal Product Manager, Reporting

attentive

United States (Remote)
3 Months ago
Prophecy - Senior Manager, Product Marketing – B2B SaaS (Content & Campaigns)

Prophecy

San Mateo, California, United States (Remote)
3 Weeks ago
Wrike - Account Development Manager

Wrike

Tokyo, Japan (Hybrid)
1 Month ago
Veeam Software - Backend Engineer

Veeam Software

Seattle, Washington, United States (Remote)
3 Months ago
Toast - Internal Audit Manager - Systems and Technology Audits

Toast

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
The Globel Talent Co - Marketing Coordinator (Video Editing Experience)

The Globel Talent Co

Buenos Aires, Buenos Aires, Argentina (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Everlaw - Senior Product Lead

Everlaw

Oakland, California, United States (On-Site)
1 Month ago
HappyRobot - Senior Telephony Engineer

HappyRobot

San Francisco, California, United States (Remote)
4 Weeks ago
luxsoft - Technical Lead / Senior Data Engineer

luxsoft

Italy, New York, United States (Remote)
1 Month ago
Condé Nast - Deputy US Market Controller

Condé Nast

New York, United States (On-Site)
1 Year ago
HCL Tech - Data scientist

HCL Tech

California, United States (On-Site)
3 Months ago
Nintendo - Intern - IT Security

Nintendo

Redmond, Washington, United States (On-Site)
9 Months ago
Nintendo - Director, Sales

Nintendo

Redmond, Washington, United States (Hybrid)
1 Year ago
Apple - iOS Engineer - Apple Cloud - Subscriptions

Apple

Cupertino, California, United States (On-Site)
2 Months ago
Decagon - AI Solutions Architect, Deployment

Decagon

San Francisco, California, United States (On-Site)
3 Weeks ago
Hawkeye Innovations - College Sports Systems Technician

Hawkeye Innovations

Pennsylvania, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Devops Jobs

bytedance - Cloud Native Infrastructure Engineer

bytedance

Singapore (On-Site)
2 Months ago
bytedance - Site Reliability Engineer, Traffic Platform

bytedance

Singapore (On-Site)
7 Months ago
zoox - Staff/Senior Staff Software Platform Engineer

zoox

Foster City, California, United States (Hybrid)
9 Months ago
Thales - DevOps Manager

Thales

Rehovot, Center District, Israel (Hybrid)
3 Months ago
Argus - Site Reliability Engineer

Argus

Calgary, Alberta, Canada (Remote)
4 Months ago
Thales - Experienced Software Architect

Thales

Brest, Brittany, France (On-Site)
2 Months ago
Salesforce - Solution Architect - Tableau

Salesforce

Tokyo, Japan (Remote)
5 Months ago
Assist software  - Azure DevOps Engineer

Assist software

Suceava, Suceava County, Romania (Remote)
9 Months ago
Fieldguide - Senior Software Engineer, AI Platform

Fieldguide

San Francisco, California, United States (Remote)
1 Month ago
Epic Games - Lead Automation Engineer

Epic Games

Cary, North Carolina, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

United States (Remote)

Pune, Maharashtra, India (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Richardson, Texas, United States (Hybrid)

Southampton, England, United Kingdom (Hybrid)

View All Jobs

Get notified when new jobs are added by Nice

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug