Senior IT Business Analyst, Salesforce CPQ

Description

The Role:

The  Sr. IT Business Analyst, Salesforce CPQ, will work as part of the IT Business Engagement team to implement and support Salesforce CPQ [Configure, Price., Quote] for the B2B Sales organization.  This will be a  remote work-from-home position located in the United States.

Your Contribution:

Move fast.  Speak up.  Decide and own.  Drive change.  Exceed customer needs.  These are some of the winning behaviors you’ll need for success at Logitech. In this role you will:

• Help drive Sales digital transformation in the Quote to Cash (Salesforce Revenue Cloud) space for hardware sales and and Services subscription/ renewals

• Act as a dedicated business / solution architect to conduct complex analysis and requirements definition for applications that automate configure-price-quote (CPQ) business processes for our B2B business

• Interface with Business and IT cross functional teams to identify and resolve business systems problems, and consults with various users to identify potential improvements.

• Perform hands-on solution design, prototyping, proof-of-concepts, process design and development tasks as required in support of current and new projects in CPQ domain

• Leverage business knowledge and expertise to drive business process improvements

• Document functional business requirements, process flow diagrams, and business cases

• Be a key contributor/ facilitator in cross-functional teams, working to create user stories, BRDs and developing a solution roadmap

• Conduct Solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements

• Create and deliver high quality presentations

• Assists planning projects/programs, and supports business process redesign

• Understand the other IT verticals with the wider IT Organization, their core competencies and how they can be brought into the discussions to drive and enable business opportunities.

• Participate in documentation, training, testing and delivery efforts in concert with other team members

• Develop and maintain detailed knowledge of the business's current technology and infrastructure from a functional perspective

• Be one of the first points of contact for user support and problem solving

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• 8+ years of relevant experience with Salesforce Sales Cloud with at least 3 years working with Salesforce CPQ. 

  • Must have worked on multiple full lifecycle Salesforce CPQ implementations with strong expertise in Salesforce Sales Cloud and Salesforce CPQ. 

  • Must have experience integrating Salesforce CPQ with other key systems such as a Partner Portal, ERP etc.

• Must have Salesforce CPQ Specialist certification

• Deep understanding of Salesforce CPQ/ Revenue Cloud: This includes knowledge of core functionalities like product configuration, pricing rules, quoting workflows, and approvals.

• Expertise in the Quote to Cash lifecycle for a B2B business, preferably one that sells via a multi-tier channel model

• Experience with selling Services subscriptions - services auto attach, renewals, co-terming etc.

• Experience working in a global, multi-currency, multi-country environment 

• Experience integrating with Oracle Channel Revenue Management module a plus

• Experience working with cross-functional teams such as Sales, Marketing, Finance and IT.

• Ability to bring a consulting approach to help business solve issues and challenges

• Thorough understanding of the software development lifecycle and project management methodologies such as Agile and Waterfall. 

• Excellent verbal, active listening and written communications skills that should be equally effective with IT, marketing, and sales

• Outstanding leadership and organizational skills. Ability to work in a fast-paced setting and prioritize among competing tasks and assignments

• Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members

In addition, preferable skills and behaviors include:

• Salesforce Sales Cloud Analyst/ Administrator certification

• Salesforce Reporting or CRM Analytics Reporting expertise a plus

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.  

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! 
 

This position offers an annual base salary typically between $ 86,000 and $ 187,000.   In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.  

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.  

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible .

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