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Store Manager

3 Weeks ago • All levels • Operations • $65,000 PA - $75,000 PA

Job Summary

Job Description

As Store Manager at Trek, you'll lead all aspects of daily operations and future planning for the Chelsea store. You'll be responsible for setting the standard for exceptional customer experiences, top-tier employee performance, and exceeding sales budgets. This role requires strong leadership, mentorship, and the ability to build a positive team environment. Key responsibilities include achieving sales goals, leading staff training (sales, merchandising, POS systems, product knowledge), managing store merchandising and operations, and overseeing human resources functions, including hiring and scheduling. You'll actively participate in financial planning and reporting, ensuring the store's success while fostering a positive and engaging atmosphere for customers and employees.
Must have:
  • Lead store operations and achieve sales goals
  • Exceptional customer service & staff training
  • Strong leadership, mentorship, and team building
  • Manage store merchandising and human resources
  • Financial planning and reporting
Perks:
  • Flexible and fun company culture
  • Competitive health care (PPO & HDHP medical, dental, vision)
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Paid company holidays
  • Tuition Reimbursement up to $15,000
  • Employee & partner retail discounts

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Chelsea


Summary

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.

Job Description

Financial performance = 50%

  • Actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals.
  • Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization.
  • Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.

Staff performance = 25%

  • Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
  • Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
  • Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.

Store merchandising and operations = 15%

  • Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience—this includes sorting, straightening, arranging fixtures, and setting up feature displays.
  • Monitor store supplies and ordering or purchasing additional supplies as needed.
  • Responsible for exporting daily files into QuickBooks at least once per week.

Human resources = 10%

  • Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

Compensation Range

Annual Salary $65,000.00 - $75,000.00

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care
•    PPO & HDHP medical plan options, Dental insurance, Vision insurance
•    Flexible Spending Accounts (FSA)
•    Free life insurance & optional term life insurance
•    Competitive vacation package
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    12 weeks of maternity leave with 100% pay
•    Paid company holidays
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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