Walk In Center Manager

Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

• A Walk-In Center Lead oversees the day-to-day operations of our walk in centers in the 3 countries supported. Lead is responsible to provide vendor management support while delivering excellent customer service, and well-coordinated actions. They also play a key role in maintaining regulatory compliance, managing supplies, and optimizing resource allocation.

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:

• Operational Oversight: Oversee day to day operations and ensure that all KPIs are being met and our vendors are supported on what they need from Logitech.
• Customer Service: Ensure a positive customer experience by addressing concerns, answering questions, and providing information. Resolve customer complaints and escalate issues to management as needed.
• Compliance & Safety: Maintain compliance with all applicable processes, regulation and quality standards. Ensure proper documentation and record-keeping.
• Resource Management: Manage inventory and supplies, ensuring adequate stock levels. Coordinate with vendors and suppliers. Optimize resource allocation to meet operational needs.
• Communication & Collaboration: Facilitate effective communication and collaboration between staff, providers, and management. Represent the center in internal and external meetings.

Key Qualifications:
For consideration, you must bring the following minimum skills and experiences to our team:​​

• Leadership Skills: Proven ability to lead and motivate a team. Strong communication, interpersonal, and conflict resolution skills.
• Organizational Skills: Excellent organizational and time management skills. Ability to multitask and prioritize effectively in a fast-paced environment.
• Customer Service Focus: Commitment to providing excellent customer service.
• Problem-Solving Skills: Ability to identify and resolve problems effectively.
• Project Management: ability to manage small projects and keep track of all actions and deliverables in Asana

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.  

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! 

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible .
 

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