Workstation Technician

WORKSTATION/DESKTOP SUPPORT TECHNICIAN 
Location: ONSITE

Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.

REQUIRED: Candidates will need at least two years’ experience in pc and printer refresh, with basic troubleshooting skills.

Job Responsibilities:
-Ensure equipment is labeled according to company specifications.
-Researches, verifies, and documents device specifications according to purchase order and company standards.
-Works in conjunction with service and business units to relocate equipment as requested by departments.
-Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
-Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)  Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
-Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
-Collaborate with other IT Infrastructure areas to manage parts inventory.
-Evaluates and processes equipment according to IT Security policy and guidelines.
-May require overtime and on-call participation.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.