Technical Solution Engineer (Korean)

3 Hours ago • All levels

Job Summary

Job Description

The Technical Solution Engineer will work with clients to ensure the successful adoption of Appier's AI-powered ad solutions. This role involves deep dives into customer business cases, providing technical guidance, developing solutions, and optimizing business outcomes. Responsibilities include guiding clients through onboarding, preparing technical specifications, troubleshooting issues, and analyzing data. The ideal candidate will have strong communication skills in English and Korean, knowledge of SQL, Javascript, and mobile development, and a willingness to learn.

Must have:

Solid research and summarization skills.
Excellent explanation skills.
Good knowledge of SQL, Javascript, and iOS/Android development.
Strong oral and written communication skills in English and Korean.
Ability to perform maintenance and debugging for Web and App SDK solutions.
Willingness to learn and adapt to new technologies.

Good to have:

Experience in digital marketing or advertising.
3+ years of experience in a relevant position.
BS/BA degree in Computer Science or related field.
Experience in mobile measurement partners (AppsFlyer, Adjust).
Experience with data mining projects.
Ability to conduct data analysis and high level of consultation.

9 skills required

9 skills required for this role

Add these skills to join the top 1% applicants for this job

javascript

sql

data-analytics

communication

onboarding-process

saas-business-models

talent-acquisition

problem-solving

team-management

Job Details

About Appier

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Deep dives into our customers' business cases, data, and constraints and ensures the optimal usage of Appier’s AI-empowered ad solutions.
In-depth knowledge of Appier’s ad solutions: you are familiar with all of the details from development, service operation to the sales strategy.
Work with Product and HQ’s Technical Solutions teams to support successful adoption of Appier's solutions, including providing appropriate documentation, technical guidance.
Develop solutions for customers by working out existing product upon data integration, service application recommendations
Discuss the product definition, implementation, operation and clarify issues with customer and consolidate the feedbacks to product team on behalf of the customer
Optimize business outcomes for customers by leveraging Appier’s AI and data assets

Responsibilities

Guide clients through the onboarding process, ensuring timely and successful adoption of our solutions.
Working as a liaison with clients and stakeholders to determine project requirements, scope, schedule, and deliverables.
Preparing technical specifications for developers to implement.
Creating user and training documentation for smooth operation.
Troubleshooting technical issues and solving the issues by close communication with developers.
Developing internal tools and scripts to streamline operations and visualize/analyze data.
Escalating feature enhancements and help coordination between clients and Project Managers.
Analyzing data and giving insights to customers and colleagues.
Understanding the client's current status and proactively following up with them based on the project timeline.

About you

[Essential]

Solid research and summarization skills.
Explanation skill in an easily understandable manner with logicalness.
Good knowledge of SQL, Javascript and iOS or Android application development.
Strong oral and written communication skills in both English (=Professional level) and Korean (=Native level).
Ability to perform maintenance and debugging tasks for Web and App SDK-related solutions.
Willingness to learn and adapt to new technologies. Self-motivated and independent learner.

[Nice to have]

Experience in the digital marketing or advertising industry.
Relevant BSC degree with 3+ years of experience in a relevant position.
BS/BA degree in Computer Science or related field.
Experience in mobile measurement partner(AppsFlyer, Adjust…) industry.
Experience with data mining projects, has strong sense of using data to help executives make business decisions
Potential ability to conduct data analysis and high level of consultation.

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