Solutions Engineer

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-ased product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

What you WILL DO

• Engage with customers to analyze technical requirements and solutions needed to create the solutions based on LJI’s GRAVTY® platform
• Lead client meetings and facilitate solution and integration workshops
• Collaborate with our clients and develop solutions to meet client’s requirements that cannot be met out of the box product features.
• Architect, design, and implement high-quality Loyalty product features in the out of the box product when GAPS are found
• Design integration solutions for the backend. Identify creative solutions to meet system/business requirements with and without the development of custom modules
• Develop data conversion strategies and integration architecture and provide best practice recommendations for defining the right solution
• Develop high-level project work plans, estimates and scope of work
• Develop robust architecture design, sequence diagrams and solutions

You will make a GREAT FIT if you have

• Around 3 years of experience in developing and consuming Rest APIs or SOAP APIs and managing an end-to-end client integrations/implementation
• Ability to build a quick understanding of integration interfaces provided by any systems, understand the logical data flow between two RESTful applications and come up with a solution
• Understanding of XML and JSON structures, HTTP protocol (method/response codes), REST API Authentication methods, and dealing with large CSV/flat files, etc. on a day-to-day basis
• Experience and expertise in using API testing tools such as Postman or Insomnia
• Excellent knowledge of Object-Oriented Programming with complete knowledge of Object-Oriented principles, data structures & algorithms, design patterns, distributed queues, and availability of Rest APIs
• Proficiency in Java8 (or above) programming languages and using Spring Boot frameworks for building large-scale and highly scalable Microservices
• Expertise in using development methodologies such as Scrum, Agile, and Test-Driven Development (TDD) to effectively manage software projects, foster collaboration, and ensure product quality
• Experience with software engineering, customer experience, and design architecture
• Ability to understand CI/CD, Docker, and AWS Cloud deployment will be an added advantage
• Knowledge of databases and AWS services like Redis, AWS DynamoDb, Postgres, AWS Lambda/Serverless, Kinesis Streams, API Gateway, etc. will be an added advantage
• Proficiency in independently managing client meetings and taking charge of end-to-end requirements and solutions
• Strong verbal and written communication skills, with the ability to work effectively across internal and external teams
• Excellent troubleshooting skills

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Why should you consider us?

• Collaborative and empowered work culture with immense learning avenues
• Growth opportunities with a fast-growing company with a global presence and recognition
• You will work with the industry leaders from LJI and be involved in large, complex transformation programs that will give you exposure to ways of working that you only read about, the technology you only dream about, and global clients you can only imagine to one day work with