Account Executive, Google Customer Solutions

1 Month ago • 5 Years + • Business Development

Job Summary

Job Description

As an Account Executive at Google Customer Solutions (GCS), you'll partner with executives, serving as a trusted consultant to optimize and expand their advertising investment. You'll manage a portfolio of businesses, identifying growth opportunities and creating multi-quarter growth plans. Responsibilities include prioritizing positive customer experiences, collaborating with specialists to generate plans and define business goals, and developing strong customer relationships. You'll leverage your understanding of online media, communication skills, and analytical abilities to help businesses grow using Google's advertising solutions. Fluency in English and Korean is essential for this customer-facing role. The role involves contributing to business plan development, account-level strategy, and annual activation plans, ensuring Google solutions are effectively presented to clients.
Must have:
  • 5+ years in advertising sales/marketing
  • Fluent in English and Korean
  • Client relationship management
  • Strategic planning & execution
  • Achieving sales quotas
Good to have:
  • Experience with C-level stakeholders
  • Digital marketing expertise
  • Traditional & online marketing knowledge
  • Skill in sales techniques & storytelling

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working in advertising sales, marketing, consulting, media, or working with advertising agencies.
  • Ability to communicate in English and Korean fluently to interact in this customer-facing role.

Preferred qualifications:

  • Experience working with advertisers, agencies, or clients and influencing C-level stakeholders.
  • Experience in leading and high executive functioning within the digital marketing space.
  • Experience managing a portfolio in an advertising or media sales context, with the ability to achieve quotas to drive growth.
  • Knowledge of traditional and online marketing strategy and tactics, and product knowledge across all digital advertising products.
  • Ability to assess and solve client needs via sales techniques, including questioning, objection handling, and engaged promotions.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Executive, you will use your knowledge of advertising and industry vertical to help the team identify and enable longer-term opportunities by contributing to business plan development, account-level strategy, and annual activation plans. You will support the team in business strategy development, presenting, customer relationship growth, and opportunity sizing. You will contribute to cross-team collaborations to support customer growth, align on opportunity/project timelines and goals, and ensure Google solutions are presented to customers. You will develop relationships with customers, acting as a point of contact.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Establish a partnership with executives and serve as a trusted consultant with an understanding of industry insights and solutions, optimizing and expanding their advertising investment.
  • Manage a group of businesses by understanding what promotes growth, identifying opportunities for growth, managing risks, and creating multi-quarter plans for growth.
  • Prioritize and deliver a positive customer experience to Google's advertisers.
  • Generate plans by collaborating with specialists, engineers and product teams, and define business goals, key strategies, and metrics for success.

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