Control-M Administrator (Workload Automation & Client Interaction Expert)

Job Summary

Synechron is seeking an experienced Control-M Administrator to manage and support our enterprise workload automation platform. This role is vital to ensuring timely, reliable, and efficient job scheduling, execution, and monitoring across critical business processes. The ideal candidate will have extensive Control-M expertise, excellent communication skills, and a proven track record of delivering end-to-end task management aligned with organizational and client requirements. Your efforts will contribute to operational excellence and seamless automation workflows, supporting our organization’s focus on stability, compliance, and continuous improvement.

Software Requirements

• Required Skills:

  • Proven hands-on experience with Control-M administration, configuration, and job scheduling
  • Ability to execute end-to-end task automation as per business and technical requirements
  • Strong knowledge of Control-M tools, including Control-M/Enterprise Manager, and Control-M/Batch
  • Experience with Control-M job workflows, job dependencies, and orchestration
  • Familiarity with Control-M/Agents and client-server architecture
  • Good communication skills for interacting with clients and internal teams
  • Understanding of scripting (e.g., Shell, Perl, Python) to automate and troubleshoot processes (preferred)

• Preferred Skills:

  • Experience with Control-M/Application Integrator and plugins
  • Knowledge of database management systems relevant to control-m jobs (e.g., Oracle, SQL Server)
  • Familiarity with cloud integrations (AWS, Azure) for control-m workloads

Overall Responsibilities

• Manage and operate the Control-M environment to ensure optimal scheduling, workload automation, and job execution
• Deliver end-to-end task execution, troubleshooting, and issue resolution on schedule and within SLAs
• Collaborate with technical teams and clients to understand automation requirements and implement solutions
• Monitor system performance, make configuration adjustments, and optimize workload flows
• Document workflows, jobs, and operational procedures
• Implement best practices for control-m security, compliance, and disaster recovery
• Educate and support team members and clients regarding Control-M functionalities and updates
• Contribute to process improvements for automation, reporting, and incident management

Technical Skills (By Category)

• Control-M Skills:

  • Essential: Control-M/Enterprise Manager, Control-M/Batch, job scheduling, dependencies, workload automation
  • Preferred: Control-M/Applications, plugin configuration, workload policies

• Scripting & Automation Tools:

  • Essential: Shell scripting, Perl, or Python for automation and troubleshooting (basic to intermediate)
  • Preferred: PowerShell, batch scripting

• Databases & Data Management:

  • Essential: Basic understanding of SQL queries, Oracle, SQL Server for job data and status verification

• Operating Systems & Platforms:

  • Essential: Windows, Linux/Unix environments where Control-M agents operate

• Development & Management Tools:

  • Essential: Control-M console, command-line tools, log analysis, monitoring dashboards
  • Preferred: Control-M API/CLI, integrations with monitoring tools like Nagios or Splunk

• Security & Controls:

  • Understanding of control access, role-based permissions, and audit logging

Experience Requirements

• Minimum of 4+ years experience supporting, administering, or operating Control-M workload automation environments
• Proven ability to manage end-to-end job scheduling, dependencies, and workflows
• Experience working in enterprise or financial services environments is preferred
• Demonstrable experience in client communication, project coordination, and issue escalation
• Alternative pathways: extensive automation background, scripting expertise, or proven operational experience

Day-to-Day Activities

• Monitor and execute scheduled and ad-hoc jobs in Control-M environment
• Troubleshoot and resolve job failures or delays with minimal downtime
• Collaborate with IT teams to ensure proper setup and configuration of Control-M agents and environments
• Conduct system health checks, performance tuning, and capacity planning
• Document processes, update control-m workflows, and implement standard operating procedures
• Engage in daily stand-ups, incident reviews, and change management activities
• Assist in automation and integration initiatives to improve operational efficiency
• Communicate proactively with stakeholders and clients regarding job statuses and issues

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with Control-M advanced features and plugins in a large enterprise environment
• Relevant certifications (e.g., BMC Control-M Administrator) are a plus
• Demonstrated ability to work effectively under pressure and within strict SLAs

Professional Competencies

• Critical thinker with analytical troubleshooting skills
• Excellent communication and interpersonal skills for engaging with clients and technical teams
• Strong team player with a proactive, solutions-oriented attitude
• Highly organized, capable of managing multiple priorities
• Adaptable to evolving technologies and operational frameworks
• Commitment to continuous learning and process improvement

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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