Customer Growth Associate, Google Customer Solutions, Early Careers (English, German)

3 Months ago • All levels • Business Development

Job Summary

Job Description

The Customer Growth Associate role at Google Customer Solutions focuses on growing small businesses in Germany. Responsibilities include building relationships with clients, conducting phone consultations and pitches, evaluating campaign performance, making account recommendations, and mentoring business owners on digital marketing strategies. The role requires fluent English and German, experience in digital sales or a related field, and strong communication and problem-solving skills. The ideal candidate will be passionate about helping businesses grow online using Google Ads and other advertising solutions. This position involves managing a portfolio of clients, tracking account growth, and meeting quarterly goals. Continuous training is provided to develop professional and business skills.
Must have:
  • Bachelor's degree or equivalent experience
  • Fluent English and German
  • Digital sales/client management experience
  • Strong communication and problem-solving skills
  • Google Ads experience preferred
Good to have:
  • Google Ads certified
  • Portfolio management experience
  • Strategic thinking
  • Interest in sales and technology

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or related field.
  • Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience with Google Ads and online advertising or Google Ads certified.
  • Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
  • Ability to think strategically.
  • Excellent communication and problem-solving skills.
  • Interest in sales and technology with a passion for helping businesses grow online.

About the job

The Scaled team is a sales team designed to grow small-sized companies in Germany with expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business.

In this role, you will serve as the advocate for Google. You will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will use problem-solving and objection handling skills to operate in a fast-paced environment, reaching for business growth and productivity goals. You will use influencing and relationship building skills and provide excellent solution promoting, partnership management, and analysis to deliver successful business outcomes. Using commercial acumen, you'll uncover the business needs of Google's key clients and achieve their marketing objectives while driving incremental agreements through our industry leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
  • Manage large and diverse accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals. 
  • Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
  • Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
  • Participate in continuous training throughout the program to develop professional and business skills.

Similar Jobs

OKX - Institutional Business Development Manager

OKX

Australia (Remote)
6 Months ago
Thumbtack - Program Manager, Trust and Safety (for pooling)

Thumbtack

Philippines (Remote)
4 Months ago
Corsair - Elgato Marketing Specialist, Japan

Corsair

Japan (On-Site)
3 Months ago
GoMotive - Senior Product Operations Manager

GoMotive

India (Remote)
2 Months ago
Tesla - Training Coordinator - Parts Operations

Tesla

Fuenlabrada, Community Of Madrid, Spain (On-Site)
2 Months ago
Far Out Scout - Sales Representative

Far Out Scout

Philippines (Remote)
2 Months ago
Trend Micro - Enterprise Account Manager

Trend Micro

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
Entrata - Regional Vice President of Sales | IC Role | Midwest Region

Entrata

United States (Remote)
6 Months ago
Tesla - Charging Developer

Tesla

Mumbai, Maharashtra, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

NVIDIA - Manager, Chip Design Verification

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
seeking alpha - Senior Manual QA Engineer

seeking alpha

Poland (Remote)
3 Months ago
Nagarro - Associate Principal Consultant - Business Analyst

Nagarro

Colombia (Remote)
2 Months ago
Inspired Entertainment - Field Service Engineer

Inspired Entertainment

Aylesbury, England, United Kingdom (On-Site)
2 Months ago
PwC - Assistant Manager - System and Process Assurance

PwC

Colombo, Western Province, Sri Lanka (On-Site)
6 Months ago
Notion - Software Engineer, AI Connectors

Notion

Hyderabad, Telangana, India (On-Site)
6 Months ago
Samsung Semiconductor - Intern, Architecture Research Engineer

Samsung Semiconductor

San Jose, California, United States (Hybrid)
3 Months ago
Luxoft - PL-SQL Developer

Luxoft

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Framestore - Systems Support Assistant

Framestore

England, United Kingdom (On-Site)
1 Month ago
Maersk Careers - 4PL Customer Service Agent

Maersk Careers

Bangkok, Bangkok, Thailand (On-Site)
256 Years ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Salesforce - Digital Account Executive Adriatics

Salesforce

Dublin, County Dublin, Ireland (On-Site)
6 Months ago
Electronic Arts - Senior Program Manager, Help Optimization

Electronic Arts

Galway, County Galway, Ireland (Remote)
1 Month ago
Romero Games - Audio Designer (Contract)

Romero Games

Galway, County Galway, Ireland (Hybrid)
3 Months ago
Playrix - Customer Support Representative (Japanese)

Playrix

Ireland (Remote)
6 Months ago
Playrix - Senior C++ Software Engineer (Tools)

Playrix

Ireland (Remote)
6 Months ago
Riot Games - Principal Software Engineer, Gameplay - Teamfight Tactics

Riot Games

Dublin, County Dublin, Ireland (On-Site)
5 Months ago
Fanatics - Engineering Manager

Fanatics

Dublin, County Dublin, Ireland (Remote)
6 Months ago
Playrix - Lead VFX Artist

Playrix

Ireland (Remote)
6 Months ago
Playrix - Senior Release Automation Engineer (Gardenscapes)

Playrix

Ireland (Remote)
2 Months ago
Notion - Account Executive, Mid-Market, France

Notion

Dublin, County Dublin, Ireland (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Luxoft - Partnerships and Customer Success Lead

Luxoft

(Remote)
5 Months ago
Unity - Senior Client Partner

Unity

Tokyo, Japan (On-Site)
8 Months ago
Allied Machine - OEM Sales Engineer

Allied Machine

Chicago, Illinois, United States (Remote)
5 Months ago
The Walt Disney Company - Summer 2025 MBA Graduate Associate, Brand Strategy

The Walt Disney Company

Burbank, California, United States (On-Site)
2 Months ago
Saama Technologies,  Inc  - Principal, Client Partner (LifeScience) - West Coast

Saama Technologies, Inc

California, United States (Remote)
2 Months ago
Sonar Source - Major Account Manager - DACH

Sonar Source

Bochum, North Rhine-Westphalia, Germany (On-Site)
4 Months ago
Axinous - Account Executive

Axinous

South Africa (Remote)
2 Months ago
Axinous - Account Executive, Majors

Axinous

Germany (Remote)
1 Month ago
Axinous - Account Executive, Commercial - New York City

Axinous

New York, New York, United States (Remote)
1 Month ago
Trackman - Sales Representative - Netherlands

Trackman

North Holland, Netherlands (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Fremont, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Dublin, County Dublin, Ireland (On-Site)

Atlanta, Georgia, United States (On-Site)

San Francisco, California, United States (On-Site)

Fremont, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug