Customer Solutions Engineer

1 Month ago • All levels • Full Stack Development • Product Management • $97,500 PA - $140,000 PA

Job Summary

Job Description

The Customer Solutions Engineer at gTech Ads develops innovative solutions for Google's largest partners. Working as a technical partner with sales teams, this role leverages coding, communication, problem-solving, and business acumen to create solutions ranging from prototypes and demos to educational materials. Responsibilities include managing technical client relationships, identifying business opportunities, collecting requirements, guiding best practices, designing customized solutions, and handling implementations and escalations for named accounts. The ideal candidate will have experience with web technologies, programming languages (Java, C/C++, Python), and technical troubleshooting. Experience in the online advertising industry and big data is a plus.
Must have:
  • Bachelor's degree in Engineering or related field
  • Coding experience (Java, C/C++, Python)
  • Web tech experience (HTML, CSS, JavaScript, HTTP)
  • Technical troubleshooting skills
  • Experience managing internal/external partners
Good to have:
  • MBA or Master's degree
  • Online advertising industry experience
  • Big data platform & analytics experience
  • SQL query construction skills
  • Project management skills
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

  • MBA or Master's degree in Computer Science or a related technical field.
  • Experience in the online advertising industry.
  • Experience with big data platforms and large volume data analytics.
  • Ability to construct complex yet efficient SQL queries.
  • Ability to work on their own and manage multiple projects simultaneously.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The Customer Solutions Engineering team is responsible for developing innovative, solutions to the business problems faced by the world’s largest partners. We work as a technical partner for our sales teams where your coding abilities, communication skills, desire to solve problems, and business acumen will all be leveraged to develop answers to questions most don’t even know to ask. Your solutions will take many forms, from prototypes and demos to education all with the technology resources of Google to back it up.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

The US base salary range for this full-time position is $97,500-$140,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Manage technical relationships with a select client portfolio.
  • Work with business to identify business opportunities leveraging both display and performance solutions supported by the team.
  • Collect requirements, provide guidance and best practices to apply ad products and technologies to achieve advertisers' business goals.
  • Design and implement, cross-product customized solutions with the client.
  • Be responsible for implementations and escalations handled by other Google teams for named accounts.

Similar Jobs

Qualcomm - Staff Engineer - Perception Tools Development in XR Research

Qualcomm

Bengaluru, Karnataka, India (On-Site)
4 Weeks ago
Google - Software Engineer III, Full Stack, Google Ads

Google

(On-Site)
6 Months ago
bytedance - Cloud Site Reliability Engineer

bytedance

Seattle, Washington, United States (On-Site)
2 Months ago
Velsera - Technical Lead, Engineering

Velsera

Pune, Maharashtra, India (Hybrid)
7 Months ago
Illuminia - Staff Test Engineer

Illuminia

Singapore (On-Site)
2 Weeks ago
Circles - Senior Software Engineer (Backend)

Circles

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Tesla - Senior Software Engineer (Backend, .Net)

Tesla

North Holland, Netherlands (On-Site)
3 Months ago
Nagarro - Engineer

Nagarro

Mexico (Remote)
7 Months ago
Super.com - Senior Full-Stack Software Engineer ( Remote! )

Super.com

Orlando, Florida, United States (Remote)
7 Months ago
Next Level Business Services - JAvA Full Stack Developer

Next Level Business Services

New York, New York, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Luxoft - Regular Android HMI Architect

Luxoft

Cairo, Cairo Governorate, Egypt (On-Site)
6 Months ago
The Walt Disney Company - Senior Machine Learning Engineer - Ad Platforms

The Walt Disney Company

San Francisco, California, United States (On-Site)
3 Months ago
Ion - Cloud Engineer Kubernetes

Ion

Milan, Lombardy, Italy (Hybrid)
7 Months ago
luxsoft - Senior Java Developer

luxsoft

Hyderabad, Telangana, India (On-Site)
4 Days ago
The Walt Disney Company - Software Engineering Manager

The Walt Disney Company

Orlando, Florida, United States (On-Site)
1 Month ago
UXBERT Labs - Senior Mobile Developer

UXBERT Labs

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)
5 Months ago
Google - Customer Solutions Engineer

Google

Seattle, Washington, United States (On-Site)
1 Month ago
bytedance - Backend Software Engineer - Global E-Commerce Supply Chain Billing & Settlement

bytedance

Seattle, Washington, United States (On-Site)
7 Months ago
Qualcomm - Dev Ops Engineer

Qualcomm

Colombes, Île-de-France, France (On-Site)
5 Days ago
Google - Software Engineer, Early Career, Cloud AI

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Seattle, Washington, United States

Demandbase - Customer Success Manager - Enterprise (West Coast)

Demandbase

San Francisco, California, United States (On-Site)
2 Weeks ago
Microsoft - Software Engineer II

Microsoft

Redmond, Washington, United States (On-Site)
1 Month ago
klass - Chief Revenue Officer

klass

United States (Remote)
4 Days ago
Ramboll3 - Water/Wastewater Engineering Manager

Ramboll3

Albany, New York, United States (On-Site)
3 Months ago
Polygon Labs - Chief Technology Officer

Polygon Labs

United States (Remote)
2 Months ago
Evolution  - On-Site Virtual Customer Service Representative

Evolution

Southfield, Michigan, United States (On-Site)
1 Year ago
NBC Universal - On-Air Scheduling Coordinator

NBC Universal

Centennial, Colorado, United States (Hybrid)
2 Weeks ago
Infosys - Full Stack Java Developer

Infosys

Richardson, Texas, United States (On-Site)
1 Month ago
Intel  - Senior Firmware Engineer

Intel

Santa Clara, California, United States (Hybrid)
2 Weeks ago
Haptic - Outsourcing Art Manager

Haptic

Dallas, Texas, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Full Stack Development Jobs

Vigaet - Internship-Backend Developer

Vigaet

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Rockstar Games - Senior Full Stack Engineer (C#/React)

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
8 Months ago
Google - Software Engineer III, Infrastructure, Google Cloud NetInfra

Google

Madison, Wisconsin, United States (On-Site)
1 Month ago
Alpha Sense - Lead AI Platform Engineer

Alpha Sense

New York, New York, United States (On-Site)
6 Months ago
Next Level Business Services - SDE Web Developer

Next Level Business Services

Redmond, Washington, United States (On-Site)
7 Months ago
The Walt Disney Company - Lead Software Engineer (Roku Engineer)

The Walt Disney Company

Charlotte, North Carolina, United States (On-Site)
6 Months ago
Ajmera Infotech - Senior React Developer

Ajmera Infotech

Hyderabad, Telangana, India (On-Site)
10 Months ago
Super.com - Senior Software Engineer - Full-Stack

Super.com

Canada (Remote)
2 Months ago
bytedance - Backend Software Engineer, AI Applications

bytedance

San Jose, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug