Digital Production Officer

2 Months ago • 5 Years + • Product Management

Job Summary

Job Description

The Digital Production Officer will work closely with project team members (writers, business line, webmaster, consultants, legal team, UX-UI) to participate in project evaluation, monitor progress, produce project management documentation, identify and communicate risks, ensure project closure and reports, manage multiple deliveries, contribute to continuous improvement, and foster team cohesion. Requires minimum 5 years of experience in digital project coordination or management, understanding of technical, strategic, and creative challenges, excellent knowledge of web and project management tools, and fluency in French and English. Experience in a digital agency, project estimation, documentation writing, UX/UI/CX, web design, CMS, Jira, SEO, and digital accessibility are assets.
Must have:
  • 5+ years digital project coordination/management
  • Project management documentation
  • Risk identification & communication
  • Fluent in French & English
  • Excellent web & project management tool knowledge
Good to have:
  • Digital agency experience
  • UX/UI/CX experience
  • Web design, CMS, Jira knowledge
  • SEO & digital accessibility knowledge
  • Project estimation & documentation writing
Perks:
  • Work-life balance

Job Details

English Below

Mandat pour la Banque Nationale / Mandate for the National Bank

Que feras-tu ?

En tant que responsable de la livraison de projets numériques vous travaillerez en étroite collaboration avec les membres de l'équipe de projet (rédacteurs, ligne d’affaires, webmestre, consultants, équipe légale, UX-UI) :

  • Participer à l'évaluation du projet afin que celui-ci soit livré selon l’échéancier, le budget et la portée définies par les experts stratégie numérique
  • Effectuer le suivi afin s’assurer de la progression des projets selon les délais et les attentes du client interne
  • Produire la documentation relative à la gestion des projets en responsabilité (plans de projets, échéanciers, statuts, bilans)
  • Comprendre et communiquer efficacement les risques identifiés selon les projets
  • Assurer la fermeture des projets et les rapports post mortem
  • Excellente capacité à gérer plusieurs livraisons en même temps
  • Participer à l’amélioration continue des méthodes de travail et aux bilans de projets
  • Assurer une bonne cohésion de l’équipe de livraison

Qu'attendons-nous de notre Chargé·e de production numérique ?

  • Minimum de 5 ans d’expérience en coordination ou gestion de projet numérique
  • Expérience en agence (ou département) numérique (un atout)
  • Compréhension des enjeux techniques, stratégiques et créatifs liés aux projets numériques
  • Formation ou expérience équivalente en marketing, administration, gestion, communication ou dans un domaine technique en rapport avec le numérique
  • Assurer une veille technique des tendances du numérique
  • Excellente connaissance web et des principaux outils de gestion de projets
  • Bonne maîtrise des concepts Web, architecture, ergonomie, accessibilité, outils et langages Web
  • Expérience en estimation de projet et rédaction de documentation
  • Expérience/connaissance connexe : intégration, UX, UI, CX, design web, CMS, Jira (un atout), des enjeux SEO et d’accessibilité numérique (WCAG) (un atout)
  • Excellent sens de l'organisation et de la gestion des priorités
  • Bilinguisme français/anglais essentiel (parlé et écrit)
  • Aptitude marquée pour le travail d’équipe.

Note : Tu dois être au Canada et posséder un permis de travail valide pour postuler.

Chez Turbulent, l'équilibre entre la vie professionnelle et la vie privée est primordial

Turbulent s’engage à employer un effectif diversifié. Les candidats qualifiés seront évalués sans égard à leur ethnicité, à leur couleur, à leur sexe, à leur religion, à leur origine nationale, à leur âge, à leur orientation sexuelle, à leur identité de genre, à leur expression de genre ou à un handicap.

------

What will you do?

As a Digital Production Officer, you will work closely with the project team members (writers, business line, webmaster, consultants, legal team, UX-UI) to:

  • Participate in project evaluation to ensure it is delivered on time, within budget, and according to the scope defined by digital strategy experts.
  • Monitor progress to ensure projects are advancing according to deadlines and internal client expectations.
  • Produce project management documentation (project plans, schedules, status reports, retrospectives).
  • Identify and effectively communicate project risks.
  • Ensure project closure and post-mortem reports.
  • Demonstrate excellent ability to manage multiple deliveries simultaneously.
  • Contribute to the continuous improvement of work methods and project reviews.
  • Foster strong cohesion within the delivery team.

What do we expect from our Digital Production Officer ?

  • Minimum 5 years of experience in digital project coordination or management.
  • Experience in a digital agency (or department) is a plus.
  • Understanding of technical, strategic, and creative challenges related to digital projects.
  • Education or equivalent experience in marketing, administration, management, communication, or a technical field related to digital.
  • Stay up to date with digital trends.
  • Excellent knowledge of the web and key project management tools.
  • Strong grasp of web concepts, architecture, usability, accessibility, tools, and web languages.
  • Experience in project estimation and documentation writing.
  • Related experience/knowledge in integration, UX, UI, CX, web design, CMS, Jira (a plus), SEO, and digital accessibility (WCAG) (a plus).
  • Excellent organizational and priority management skills.
  • Fluent in French and English (spoken and written).
  • Strong teamwork skills.

Note: You must be in Canada and have a valid work permit to apply.

At Turbulent, work-life balance is a top priority.

Turbulent is committed to employing a diverse workforce. Qualified candidates will be assessed without regard to ethnicity, color, gender, religion, national origin, age, sexual orientation, gender identity, gender expression, or disability.

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About The Company

Turbulent is a tech craftery dedicated to helping inspired businesses unlock the potential of their audiences.


Sparked by our passion for tech and creative problem-solving, we make audience-igniting products that fuel digital ecosystems in the media, entertainment, video games, and educational sectors.


We do so by immersing ourselves in our client’s business reality, delivering strategic guidance and crafting custom technology that increases revenue, improves processes, and enriches the client experience; transforming ideas into improbable impact.

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