Director of Product Management

The Future of Healthcare Needs You

At Suki, we’re building technology that listens, understands, and gets out of the way — so clinicians can get back to being clinicians.

Our flagship product, Suki Assistant, uses cutting-edge AI to automate clinical documentation in real time, reducing the time it takes to complete notes by 72%. But that’s just the beginning.

We’re now powering the next wave of voice-enabled healthcare experiences across telehealth platforms, care delivery tools, and specialty EMRs — through Suki Platform, our proprietary AI infrastructure.

Clinicians using Suki spend over 70% less time on admin. Our customers see a 9X ROI in year one. And we’re just getting started.

Suki is reimagining the healthcare technology stack to make the lives of clinicians better.

What will you do everyday?

As an early member of the Suki product team, you will wear many hats. Your primary area of ownership will be all user-facing aspects of the Suki platform -- which means developing features that delight developers in mobile-first and voice-first settings.

You will write great product specs and work with engineering to ship your product. You will spend time with customers -- both executive stakeholders, front-line clinicians using Suki, and developers -- to help them, learn from them, and make our product better. You will set up structures that will enable us to execute at the next level of scale. You will work in close collaboration with our engineering leaders. You will help set up processes for on-boarding customers and define how we measure feature usage. You will help us design systems for teaching our users to use the product better.

While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture. You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day.

Ok, you're sold, but what are we looking for in the perfect candidate?
●  Self-starter: You are motivated by impossible challenges and energized by creating something new.
●  Action oriented: You love to build. You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
●  Discipline: You have discipline to keep current priorities visible and on a path toward success, while developing an entrepreneurial spirit across the team that encourages discussion and experimentation. You have the appropriate balance of patience and impatience.
●  Resourceful: You enjoy listening to user feedback and then building product in novel ways. You enjoy finding alternate paths to success.
●  User-centered: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior.
●  A Communicator: you have strong written communication skills, write great product specs the engineers love to read and are responsive.
●  Passion: You are as passionate about our mission as we are.

Responsibilities
●  Drive product vision, strategy, development and execution of new product initiatives and features
●  Work cross functionally with engineering, design, operations, marketing and other teams to build out an amazing product
●  Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders ●  Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams
●  Focus on product instrumentation and analytics and iterate based on data and user insights ●  Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine

Requirements
●  Computer science background with a minimum of 15+ years of experience in technology based product management.
●  Experience in driving product-led-growth initiatives with automation, onboarding, instrumenting and tracking daily adoption and usage metrics.
●  Strong experience defining functional and non-functional requirements of large scale products built as enterprise SAAS or internet technology consumer products.
●  Experience working on products with highly interactive mobile user experience and responsive interface design. Experience with voice based interactions is a plus.
●  Hands-on product management experience of working with backend engineers on system design, experimentation frameworks, and architectures to support low latency interactive applications.
●  Experience working with Agile methodologies and be comfortable with a fast-paced, always-on, start-up environment.
●  Can create and manage product roadmaps, prioritization, trade-offs. Turn complex concepts into simplified product features that get to market and are adopted quickly.
●  Increase efficiency of development and design processes. Facilitate smooth and predictable product launches.

●  Are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior.
●  Can serve as the connection between customers and engineering. You are motivated to understand the point of view of doctors practicing medicine.
●  Leverage user insights and competitive intelligence to inform product decisions. You back decisions with data. 

Tell me more about Suki

• On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few.
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped given her a sense of balance.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.  

In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $270,000 - $290,000 in CA.  This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.