Education Guide

3 Months ago • 5 Years + • Education

Job Summary

Job Description

As an Education Guide at Walt Disney World, you'll lead small groups on animal and nature-based tours across various locations, including Disney's Animal Kingdom, Animal Kingdom Lodge, and Epcot. Responsibilities include sharing stories of animal care and conservation, incorporating elements like food and beverage, photography, and backstage access. You'll ensure guest safety, deliver exceptional Disney experiences, and manage all aspects of the tour from check-in to departure. This part-time role requires strong guest service skills, physical stamina (lifting 50 lbs, walking/standing for extended periods), a valid US driver's license (with 5+ years experience and ability to obtain a FL license), and successful completion of various training programs (fall protection, first aid/CPR).
Must have:
  • Excellent guest service skills
  • Ability to lift 50 lbs & stand for long periods
  • Valid US driver's license (5+ years experience)
  • Completed Fall Protection & First Aid/CPR training
  • Flexibility to work nights, weekends & holidays
Good to have:
  • Strong facilitation & presentation skills
  • Guided tour experience
  • Experience working with the public in an educational setting
  • Proficient in multiple languages
  • Walt Disney World experience
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Special Disney extras

Job Details

Job Summary:

About the Role & Team

As an Education Guide you will be responsible for leading small groups of Guests through a variety of animal and nature-based tour experiences, both onstage and backstage, at locations across Walt Disney World, including Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge and Epcot.

You will report to the Education Manager.

This is a Part-time role.

What You Will Do

You will host Guests while sharing stories of animal care and conservation efforts taking place around the world. These tours may also include elements such as food & beverage offerings, photography, guest transportation and visiting backstage animal areas. You will maintain a high regard to safety at all times including supervising the use of safety equipment. Leading these tours, you will deliver an outstanding Disney experience using your personal and dynamic style all while you are responsible for crafting a premium level Guest experience from check-in to departure.

Required Qualifications & Skills

  • Ability to excel in a very dynamic, fast-paced, diverse and team-oriented environment

  • Proven strong Guest service skills with a focus on The Five Keys

  • Ability to lift 50 pounds and walk/stand for long periods of time outdoors on uneven terrain and in all weather conditions

  • Full availability with flexibility to work nights, weekends and holidays

  • A valid U.S driver’s license for a minimum of five years and ability to acquire a FL driver’s license

  • Operating a company vehicle, including a 15-passenger van and mini-bus, is required for this role

  • Must pass a Disney Department of Transportation Compliance Driver’s Record background check and Company Driving Tests

  • Successful completion of Fall Protection Authorized User training

  • Ability to optimally complete Basic First Aid and CPR training

  • Comfortable standing in up to 4 ft of water

  • Ability to use reservation booking systems

Preferred Qualifications

  • Ability to demonstrate strong facilitation and presentation skills

  • Experience leading guided tours

  • Experience working with the public in a formal or informal learning setting (i.e. classroom, zoo, aquarium, museum, or science center).

  • Experience delivering animal content and conservation messaging

  • Proficient in multiple languages

  • Minimum of six months Walt Disney World experience

Education

  • Completed College course work in Biology, Zoology, Environmental Education, Environmental Science, Elementary/Secondary Education, or a related field is required

  • Bachelor’s degree or equivalent is preferred

Additional Information

Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at

#DXMedia

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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