Engineering Manager - Messaging Platform

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Messaging Engineering team at Netflix is responsible for creating and delivering multi-channel messaging experiences, including Email, Push Notifications, SMS, WhatsApp, and In-App messages. These efforts aim to drive engagement, retention, acquisition, and revenue growth across the customer lifecycle. The Messaging Engineering org is organized into Messaging Experiences and Messaging Foundations, which focus on both the user experience and the foundational aspects of messaging platforms. 
 

This role sits within the Messaging Foundations group and will be responsible for our messaging platform. The Messaging Platform team is responsible for innovation and production of the platform required to support messaging at Netflix. The team builds and scales micro services to support the diverse messaging needs for innovation on the product which keeps the team nimble, data driven, scaleable, and stable. This team is constantly exploring additional communication channels. 

As the Engineering Manager of the Messaging Platform team you will partner closely with various functions towards delivering all outbound messages (email, push, in-app, SMS) for the Netflix consumer product (games, live, streaming).  You will anticipate needs, foster nimbleness, and build a world-class team.

About You:

• You know how to help teams build high scale, low latency applications.
• You live and breathe Operational Excellence and know how to achieve it at scale.
• You are a great partner for your engineering, product, and business colleagues. Your team consistently delivers and partners want to work with you.
• You have a proven track record of building, leading and growing  high-performing teams. This is a team with a huge mandate!
• You are a proactive, effective communicator and have a bias towards action
• You are comfortable explaining the complex remit of your team from the interns to the C-suite.

Must-Haves:

• Technical Depth and Vision - Demonstrated success in building/leading complex architectures and distributed systems. 
• Engineering mindset - technically curious and stays engaged in technical execution  and encourages learning in the team.
• Strategic Vision - always looking 6-12 months ahead of the team to be able to support the product.
• Experienced Leadership - thoughtful, candid and strong interpersonal skills. Can lead and mentor all levels of engineers. Inclusive. Leads with Context and not control. 
• Internal partnership - a strong partner for product and engineering leaders. Equally passionate about working with engineering and non-engineering stakeholders.
• Technical Execution - leading large cross-functional teams on complex projects and architectural shifts. 
• Selflessness - you do the right thing for Netflix.

Nice to Haves:

• Experience within the messaging domain.
• Experience leading remote teams.
• A/B test-driven product development.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of the market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. 

The overall market range for roles in this area of Netflix is typically $190,000 - $920,000. 

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here. 

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.