At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
The Field Engineer role will form part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.
A current structure in the team enables accountability, focus, and decision making with efficient region wide sharing of our post sale Technical resources. The organizational goal is to maintain the balance between Customer, Business and People which in turn drives improved efficiency, costs and ultimately competitive advantage. The Field Engineers within the International region are part of the post- sales team within AMEA Services organization. Each team is responsible for designing and guiding the technical implementation of government and commercial communications system solutions, leveraging new technologies and approaches sourced from both inside and outside of Motorola Solutions.
Main duties:
● Manage and/or Perform detailed implementation of communication system solutions and services which satisfy the requirements of the customer, end users and operator;
● Support the update of system ‘as built’ documentation
● May be asked to perform Preventive and Corrective Maintenance to customer systems under support contract
● Build Customer relationships; presenting technical solutions to Customer, partners and suppliers and providing Customer technical consultations, advice and review as well as technical documentation as per the Contract requirements
● Provide 3rd party management for ordering, installation and integration, documentation, quality management and acceptance testing, technical change management.
● Participate in Factory Acceptance Test (FAT) and (on-site) Site Acceptance Tests (SAT), while coordinating all technical aspects of the acceptance testing.
● Provide technical support during all project phases
● Support SW / HW upgrades
● Attending customer meetings, status updates, project reporting etc.
● Technical Support
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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