Food & Beverage Specialty Beverage - Part-Time/Full-Time

1 Month ago • All levels • Administrative • $37,872 PA - $75,744 PA

Job Summary

Job Description

Food & Beverage Specialty Beverage Cast Members craft magnificent dining experiences by ensuring top-notch Guest Service at indoor counter service locations. Responsibilities include taking orders, handling cash, preparing food and hot/cold beverages (including Starbucks®), stocking, and maintaining cleanliness. The role involves operating POS systems, processing transactions, adhering to food safety standards, and preparing a variety of food items (beef, pork, poultry, etc.). Excellent Guest service and problem-solving skills are essential. Prolonged standing and walking are required, and handling cleaning chemicals may be involved. The role requires full availability for at least three days a week, including nights and holidays.
Must have:
  • At least 18 years old
  • Excellent communication skills
  • Good judgment and decision-making
  • Proficient with mobile devices and computer systems
  • Ability to handle food preparation & cash handling
  • Food safety knowledge
  • Customer service skills
Good to have:
  • Prior coffee house experience
  • Bilingual
  • Proactive, resourceful, and flexible
  • Previous cashier experience
  • Quick service restaurant experience
Perks:
  • Cast-exclusive discounts
  • Tuition assistance through Disney Aspire

Job Details

Job Summary:

Food & Beverage Specialty Beverage Cast Members are passionate about crafting a magnificent and enjoyable dining experience by ensuring the highest standard of Guest Service. Cast Members work at indoor counter service locations serving an assortment of food and hot and cold beverages, including Starbucks® espresso and specialty beverages. As an F & B Specialty Beverage Associate, you'll take orders, cash handling, food preparation, stock condiments, and keep the work location clean.

The pay rate for this role in Florida is $18.30 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

This posting is for future openings.

Responsibilities:

  • Work as part of a team to meet target goals during your shift
  • Provide quality beverages; whole bean beverages, and food products for all customers by following all recipe and presentation standards
  • Prepare food and beverages to standard recipes or customized for customers, including changes such as temperature, quantity of ingredients, or substituted ingredients
  • Process Guest orders through a point-of-sale system (POS register), count money, make change, and process credit card transactions
  • Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products
Maintain food safety standards
  • Knowledge of and explain menu offerings to Guest and answer questions about the food products
  • Provide Guest Service when problems arise and help find solutions with Guests and Members
  • Prolonged standing and walking to various areas, including climbing several flights of stairs
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.)
  • Cast members may be required to handle cleaning chemicals and supplies

Basic Qualifications:

  • Must be at least 18 years of age
  • Strong written, verbal, and interpersonal communication skills
  • Demonstrate good judgment and decision-making skills
  • Comfortable operating mobile devices and other computer systems
  • Physical roles include lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
  • Observational skills to proactively identify Guest needs
  • Part-Time roles require full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Preferred Qualifications:

  • Prior knowledge of mainstream coffee house-type locations and preparation of hot and cold beverages
  • Bilingual preferred.
  • Ability to be proactive, resourceful, and flexible, in addition to being a self-starter who naturally takes the initiative
  • Passion for Guest service
  • Previous cashier experience
  • Previous quick service or related restaurant-proven experience
  • Additional Information

Additional Information:

At Walt Disney World, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

SUBMITTING YOUR APPLICATION
After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: WDWCasting, WDW Casting WDW Hourly

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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