Global Product Lead, Segmentation, Eligibility and Signals

The Google Customer Solutions Revenue Strategy and Operations (RSO) organization provides business critical analytical insights, ensures cross-functional alignment of goals and execution, and helps teams to drive global initiatives forward. RSO is the global team within Google Customer Solutions (GCS) that makes sure Google's complex and ever-evolving business runs smoothly. We develop large scale initiatives to deliver customer success and set high-level goals to improve productivity. Within RSO, the Global Product Lead (GPL) team’s mission is to empower GCS to grow customers globally by delivering solutions through technology and operational excellence. We do this by partnering and building trust with GCS business and technology teams and delivering excellent products/solutions for our users. We are focused on aligning the highest-level company priorities with day-to-day operations, and helping evolve early stage ideas into future feature initiatives. This role involves owning change management including communications, UAT, pilot, and launch activations. Key deliverables include Business Requirement Documents (BRD), Product Requirement Documents (PRD), and change management plans. The role also involves overseeing signal performance monitoring and impact tracking, identifying data signal gaps, consolidating systems/pipelines, and influencing on go-to-market/product roadmaps and prioritization. This position requires collaboration with technical and non-technical stakeholders to develop signals and related tools, lead the product development lifecycle of designing, testing and deploying data signals, and manage stakeholder related activities.