GRC Quality Assurance Manager

Maersk is a value-led company, and we strive to high ethical and quality standards and want to be trusted by our customers, partners, society, and our employees.

Maersk Governance, Risk and Control (GRC) ensures an effective and efficient risk based internal control framework across Maersk. GRC is based in Finance and drives the overall control framework to ensure a sound control culture and control environment is in place. We strive to be a best-in-industry GRC function supporting strategic differentiation and safeguarding our license to operate for the long term.

It is our mission to operationalize GRC framework and regulatory requirements through aligned, effective, and business-friendly controls and processes, solutions, and effective reporting.

GRC is looking for a Quality Assurance (QA) Manager to be a part of the Governance and Policy Management function in GRC. As Quality Assurance Manager you will be responsible for overseeing the quality assurance processes to ensure the highest standards of product quality and compliance.

You will be responsible for implementing QA methodologies and ensuring adherence to our standards, governance frameworks and regulatory requirements.

Your role will involve collaborating with cross-functional teams to identify and resolve quality issues, promoting continuous improvement, and maintaining robust quality assurance frameworks.

You will play a critical role in safeguarding product integrity, enhancing customer satisfaction, and driving operational excellence. Additionally, you will ensure data governance practices are upheld to maintain data integrity and compliance.

The Quality Assurance Manager will be responsible for:

• Overseeing governance, monitoring, and ensuring adherence to policies and procedures across the GRC
• Develop, implement, and maintain governance frameworks, policies, and procedures to ensure compliance with our methodology, internal and external requirements, and best practices
• Continuously monitor and assess the effectiveness of GRC processes. Identify areas for improvement and implement corrective actions
• Ensure that all GRC activities comply with established policies and procedures
• Identify, assess, and mitigate risks associated with governance and control processes
• Monitor processes to maintain the accuracy, consistency, and reliability of data throughout its lifecycle from risk to reporting
• Implement standards and policies for efficient change implementation
• Prepare regular reports on governance, risk, and control activities to relevant stakeholders
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the GRC function
• Conduct training sessions and workshops to raise awareness of governance, risk, and control policies and procedures among GRC

Required experience and skills

• Multinational company experience on process governance, risk, and control, or a related field
• Have clear understanding of framework like COSO, SOX etc.
• Broad experience with quality assurance methodologies and standards
• Familiarity with quality assurance and best practices
• Experience in compiling and analyzing data to drive quality improvements
• Experience in conducting research and evaluating user feedback

Personal characteristics

• You possess a thorough attention to detail
• You have an analytical and assertive mindset 
• You excel in fast-paced and dynamic environment maintaining calm during high-pressure situations
• You are expert at problem-solving
• You focus on continuous improvement, challenging status quo 
• You are proactive and capable to handle multiple priorities simultaneously
• You are great at creating working relationships with peers and stakeholders – ideally with experience in a multi-cultural and geographically dispersed team 
• You are a strong communicator with excellent influencing and negotiating skills 

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.