Incubation Lead
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 8+ years in technical project management or customer-facing role
- Lead complex technical projects
- Understanding of software development lifecycles and agile
- Excellent communication and collaboration skills
- Experience leading end-to-end technical transformation initiatives
- Ability to translate complex technical concepts into user-friendly documentation
- Experience with cloud-based technologies
- bonus
- equity
- benefits
5 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in a technical project management or a customer-facing role.
Preferred qualifications:
- Experience in leading complex, technical projects with multiple stakeholders and tight deadlines.
- Understanding of software development lifecycles, agile methodologies, and cloud-based technologies.
- Ability to lead end-to-end technical transformation initiatives, integrating systems and deploying proof-of-concept solutions.
- Ability to quickly grasp complex technical concepts and translate them into clear, concise, and user-friendly documentation/requirements.
- Excellent collaboration and communication skills, with the ability to build consensus and influence stakeholders at all levels, including executives (Director+).
About the job
The GOC Incubation team is at the forefront of operational innovation within Google Operations Center (GOC). We solve complex operational issues by incubating Google workflows and providing user-focused solutions. We partner with Product Area (PA) teams as strategic advisors, ensuring seamless transitions and empowering the GOC to achieve exceptional results at scale.
In this role, you will lead transformative strategic initiatives, driving operational efficiency and global process enhancements. You will architect impactful growth incubation programs, collaborating with product areas to translate business needs into actionable strategies and end-to-end process designs. You will ensure seamless handoffs and cross-functional alignment. You will establish foundational operational frameworks (technical) guaranteeing clarity and consistency across the global organization. You'll leverage technology to enhance efficiency and ensure sustained performance of new workflows within the GOC. You will drive innovation through technology evaluation, and deliver data-driven insights to measure effectiveness and anticipate trends, ultimately contributing to Google's operational excellence.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our .
The US base salary range for this full-time position is $137,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Responsibilities
- Design and execute highly strategic growth incubation programs, working closely with various product areas and functions to translate business needs into comprehensive end-to-end process designs and actionable strategies.
- Lead operational efficiency improvements through collaborative innovation and global process enhancement.
- Plan complex project transitions from initiation to completion, ensuring smooth handoffs, clear milestones, and effective cross-functional collaboration.
- Develop and maintain meticulous documentation, including Standard Operating Procedures (SOPs), job descriptions, process flow diagrams, and Service Level Agreements (SLAs).
- Identify and implement opportunities for process streamlining and automation. Provide comprehensive post-launch support, ensuring the sustained performance and success of new workflows within the Google Operations Center (GOC). Support workflow, drive tech innovation, and provide data-driven insights.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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