Operations Engineer - Senior Associate

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

• Ensure Advent's operations, such as application job scheduling and server operations work properly and meet business and client expectations. In the event of an incident or failure repair and restore client environments, in coordination with other departments, to their normal operational status.
  • Excellent understand and working knowledge of Windows operating system technologies
  • Working knowledge of Encryption tools such as PGP, GPG, and GNU
  • FTP and SFTP server configuration and troubleshooting
  • Knowledge of scripting technologies (e.g. PowerShell, SQL)
  • Monitor application availability and performance (e.g. Splunk, SiteScope, and SolarWinds)
  • Work with peers and customers to troubleshoot infrastructure, application, database, and network related issues
  • Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
  • Participate in 24x7 escalation/rotation support as part of the larger team
  • Support new virtual and cloud solutions that improve Advent’s / SS&C service offerings 
  • Introduce technologies to enhance the service provided by Advent IT

 We’d like to meet you if you:

• Are a self-starter
• Have strong problem-solving skills
• Maintain a positive attitude
• Are professional and possess excellent interpersonal and written communication skills
• Work with cloud computing and automation
• Are passionate about technology
• Have the desire and ability to learn new things fast
• Have the ability to think on your feet
• Want to be part of an efficient and effective team

Qualifications Requirements

• 3+ years of professional experience with IT operations supporting Windows servers
• Experience with troubleshooting Microsoft products and protocols
• Experience supporting complex internal and client facing environments
• Experience working with enterprise applications
• Team player - Recognizes the bigger picture and understands the value of teamwork
• Excellent communication skills, written and verbal, including experience with technical documentation

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.