Production Support Engineer - RevOps Team

1 Month ago • 2-4 Years

Job Summary

Job Description

The Production Support Engineer will ensure the continuous uptime of application systems by monitoring alerts, managing production incidents, and supporting product operations. This role involves collaborating with cross-functional teams, implementing alerting strategies, and managing post-mortems to prevent future issues. Responsibilities include responding to and resolving escalated production issues, owning the post-mortem process for outages, and maintaining thorough documentation of incidents and actions taken. On-call support for a minimum of 2 days per week, including weekends and holidays, is required. The role can be performed remotely as long as you have internet access.
Must have:
  • Solid experience in SQL for querying databases.
  • Familiarity with Amazon Redshift for data warehousing.
  • Experience working with MS SQL Server for database management.
  • Proficiency in Tableau for data visualization and reporting.
  • Strong skills in Excel, including advanced formulas.
Good to have:
  • Experience working with alerting tools like Datadog.
  • Familiarity with data engineering concepts.
  • Experience with cloud-based environments (AWS, GCP, Azure).

Job Details

Powering Performance Marketplaces in Digital Media

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

  • The direct measurability of digital media.
  • Performance marketing. (We pioneered it.)
  • The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

 

Job Title: Production Support Engineer - RevOps Team

Experience: 2-4 Years

Location: Remote / On-site (depending on the role and region)

Job Description:

We are seeking a motivated and skilled Production Support Engineer to join our RevOps team. In this role, you will ensure the continuous uptime of our application systems by monitoring alerts, managing production incidents, and supporting product operations. You will collaborate with cross-functional teams to implement effective alerting strategies, manage post-mortems, and drive improvements to prevent future issues.

As part of the RevOps team, you will be responsible for owning the post-mortem process for outages and ensuring thorough documentation is maintained. Additionally, you'll participate in on-call support for addressing issues related to applications or data pipelines.

Key Responsibilities:

  • Alerting and Monitoring: Use alerting tools to monitor application performance. Build and configure alerts to proactively detect and address production outages.
  • Cross-functional Collaboration: Work closely with the product, marketplace, and business teams (client and media) to ensure comprehensive alerting coverage and swift resolution of production outages.
  • Incident Management: Respond to and resolve escalated production issues, ensuring minimal disruption to business operations and customer experience.
  • Post-Mortem Ownership: Own the post-mortem process for production outages. Analyze incidents, document findings, and collaborate with relevant teams to implement corrective actions and avoid future similar issues.
  • Documentation: Maintain thorough documentation of production incidents, actions taken, and lessons learned to improve incident response and application reliability.

Required Skills:

  • SQL: Solid experience in SQL for querying databases, data manipulation, and troubleshooting.
  • Redshift: Familiarity with Amazon Redshift for data warehousing and querying large datasets.
  • MS SQL Server: Experience working with MS SQL Server for database management and querying.
  • Python: Familiarity with Python scripting for automation and monitoring is a plus.
  • Tableau: Proficiency in Tableau for data visualization and reporting.
  • Excel: Strong skills in Excel, including advanced formulas and data analysis techniques.

Desired Skills:

  • Alerting Tools: Experience working with alerting tools like Datadog to set up and monitor application and pipeline alerts.
  • Familiarity with data engineering concepts and pipeline management.
  • Experience with cloud-based environments (AWS, GCP, Azure).

Additional Information:

  • On-call support: This role requires being on-call in rotational shifts for a minimum of 2 days per week, including weekends and holidays, to address any issues related to applications or data pipelines. The role can be performed remotely as long as you have internet access.
  • Vacation: Vacation plans must be coordinated with a substitute, as required.

If you're looking for an exciting opportunity to support cutting-edge applications in a dynamic and collaborative team, we would love to hear from you!

QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

Please see QuinStreet’s Employee Privacy Notice here.

 

 

Similar Jobs

Google - Senior Software Engineer, iOS, Google Photos

Google

Sydney, New South Wales, Australia (On-Site)
1 Month ago
Barracuda Networks Inc - Senior Software Engineer (C/C++ Developer)

Barracuda Networks Inc

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
bytedance - Software Development Engineer (SDN Traffic Intelligence & Control)

bytedance

San Jose, California, United States (On-Site)
1 Month ago
Trendyol - Network Security Engineer

Trendyol

Istanbul, İstanbul, Türkiye (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

bytedance - Research Engineer Intern (Doubao (Seed) - Machine Learning System) - 2025 Summer (MS)

bytedance

San Jose, California, United States (On-Site)
7 Months ago
Qualcomm - GPU Design Engineer

Qualcomm

Boxborough, Massachusetts, United States (On-Site)
3 Weeks ago
bytedance - Research Scientist Graduate (Foundation Models for Science - ByteDance Research) - 2025 Start (PhD)

bytedance

San Jose, California, United States (On-Site)
7 Months ago
NVIDIA - Senior Circuit Methodology Engineer

NVIDIA

California, United States (Hybrid)
2 Months ago
Tradu - Data Scientist

Tradu

Chennai, Tamil Nadu, India (On-Site)
8 Months ago
Google - Senior Software Engineer, Infrastructure, Core

Google

Sunnyvale, California, United States (On-Site)
5 Months ago
Sportradar - Front End Developer (React)

Sportradar

Athens, Greece (Hybrid)
3 Weeks ago
Salesforce - Software Engineering, LMTS / Lead Software Engineer

Salesforce

Seattle, Washington, United States (Hybrid)
3 Days ago
bytedance - Security Software Engineer

bytedance

Singapore (On-Site)
7 Months ago
USE Insider - Customer Onboarding Manager

USE Insider

Istanbul, İstanbul, Türkiye (Hybrid)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Pune, Maharashtra, India

bytedance - Content Moderator - Nepali Speaker

bytedance

Gurugram, Haryana, India (On-Site)
2 Months ago
PayPal - Engineer - Backend (Golang)

PayPal

Bengaluru, Karnataka, India (Hybrid)
4 Days ago
PwC - Senior Manager

PwC

Kolkata, West Bengal, India (On-Site)
8 Months ago
Synechron - Technology Professional (Mobile, Cloud, and IoT Solutions)

Synechron

Bengaluru, Karnataka, India (On-Site)
4 Weeks ago
Neolytix - US Healthcare Trainees– Credentialing and Billing Operations

Neolytix

Gurugram, Haryana, India (On-Site)
4 Weeks ago
Cadence - Lead Software Engineer

Cadence

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Google - Technical Program Manager, Enterprise Security Operations

Google

Hyderabad, Telangana, India (On-Site)
1 Month ago
Irdeto - Senior Software Engineer in Test

Irdeto

Noida, Uttar Pradesh, India (Hybrid)
8 Months ago
Capgemini - Data Strategy

Capgemini

Kolkata, West Bengal, India (On-Site)
1 Month ago
Oliver Agency - Junior Copywriter

Oliver Agency

Mumbai, Maharashtra, India (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

QuinStreet cultivates a work environment built on teamwork, drive, growth, recognition, and fun. Check out our job listings and find out what a future on the QS Team could mean for you!

United States (Remote)

Pune, Maharashtra, India (On-Site)

Pune, Maharashtra, India (On-Site)

United States (Remote)

United States (Remote)

Pune, Maharashtra, India (Hybrid)

View All Jobs

Get notified when new jobs are added by QuinStreet

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug